Forum Discussion

Zuke's avatar
Icon for Cirrostratus rankCirrostratus
Apr 28, 2021

BIG-IQ : Error when adding device

I'm standing up a new pair of APM/LTM guests on a BIG-IQ CM. When I add the guests, the standby APM guest fails to import. From the BIG-IQ GUI, I get this message: Trust establishment fail...
  • Zuke's avatar
    May 06, 2021
    curl --verbose -sku "admin:<redacted>" https://bigip2/mgmt/shared/identified-devices/config/device-info  | jq -r
    > GET /mgmt/shared/identified-devices/config/device-info HTTP/1.1
    > Authorization: Basic YWRtaW46XmlhTCpSXlBCaC54ajgzOHVLLzhA
    > User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 OpenSSL/1.0.1l zlib/1.2.3 libidn/1.18
    > Host: <redacted>
    > Accept: */*
    < HTTP/1.1 400 Bad Request
    < Date: Wed, 05 May 2021 15:02:27 GMT
    < Server: Jetty(9.2.22.v20170606)
    < Set-Cookie: BIGIPAuthCookie=SN8F4Fr0VS8JJ4KZDAobOZ4BkXkfRKADH22x2Hpa; path=/; Secure; HttpOnly
    < Set-Cookie: BIGIPAuthUsernameCookie=admin; path=/; Secure; HttpOnly
    < X-Frame-Options: SAMEORIGIN
    < Strict-Transport-Security: max-age=16070400; includeSubDomains
    < Content-Type: application/json; charset=UTF-8
    < Pragma: no-cache
    < Cache-Control: no-store
    < Cache-Control: no-cache
    < Cache-Control: must-revalidate
    < Expires: -1
    < Content-Length: 0
    < X-Content-Type-Options: nosniff
    < X-XSS-Protection: 1; mode=block
    < Content-Security-Policy: default-src 'self'  'unsafe-inline' 'unsafe-eval' data: blob:; img-src 'self' data:
    < Connection: close
    * Closing connection #0
    * SSLv3, TLS alert, Client hello (1):
    } [data not shown]

    The issue was related to RPM processes being stuck on the guest. I ran the above curl command (per F5 support) from both BIG-IQ and the guest itself and the results were the same. Running a filesystems check and rebooting the guest fixed the issue. Thanks Lucy.