Forum Discussion

v2's avatar
v2
Icon for Nimbostratus rankNimbostratus
Feb 06, 2023

Big-IP virtual edition not loading configuration

Hello.

i have a virtual edition of Big-Ip that is not loading the configuration. am getting the following message on the CLI 

load_config_files[8736]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- Unexpected Error: No user configuration is found. Loading process is aborted.

2023 Feb 6 03:42:41 BIG-IP-01.lab.local load_config_files[8736]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- Unexpected Error: No user configuration is found. Loading process is aborted.

I  tried to load the config manually but its giving the same error:

[admin@BIG-IP-01:INOPERATIVE:Standalone] ~ # tmsh load sys config
Loading system configuration...
/defaults/asm_base.conf
/defaults/config_base.conf
/defaults/ipfix_ie_base.conf
/defaults/ipfix_ie_f5base.conf
/defaults/low_profile_base.conf
/defaults/low_security_base.conf
/defaults/policy_base.conf
/defaults/wam_base.conf
/defaults/analytics_base.conf
/defaults/apm_base.conf
/defaults/apm_oauth_base.conf
/defaults/apm_saml_base.conf
/defaults/app_template_base.conf
/defaults/classification_base.conf
/var/libdata/dpi/conf/classification_update.conf
/defaults/ips_base.conf
/var/libdata/ips/ips_update.conf
/defaults/daemon.conf
/defaults/pem_base.conf
/defaults/profile_base.conf
/defaults/sandbox_base.conf
/defaults/security_base.conf
/defaults/urldb_base.conf
/usr/share/monitors/base_monitors.conf
/defaults/cipher.conf
/defaults/ilx_base.conf
Loading configuration...
Unexpected Error: No user configuration is found. Loading process is aborted.

How can i resolve this without wiping the configuration?

 

 

    • v2's avatar
      v2
      Icon for Nimbostratus rankNimbostratus

      I tried running the fsck as the recommended action but it looks like that tool is not available:

      [admin@BIG-IP-01:INOPERATIVE:Standalone] / # fsck -p
      fsck from util-linux 2.23.2
      [admin@BIG-IP-01:INOPERATIVE:Standalone] / # fsck
      fsck from util-linux 2.23.2

       

  • You tried the command, but did you check if those three files exist and are not 0 bytes?

    /config/bigip_base.conf
    /config/bigip_user.conf
    /config/bigip.conf

    • v2's avatar
      v2
      Icon for Nimbostratus rankNimbostratus

      The files were there but with 0 bytes, i also had backup copies of the files, so what i did is to copy the .bak files and replace the .conf files, now the Big-IP has booted prperly.

      Thanks.