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Big-IP not recognized by Big-IQ
Dear Techs,
I'm in a strange situation where I'm supposed to add both F5 Big-IP with Big-IQ. Both Big-IP and Big-IQ are in same subnet, so firewall isn't a question.
The Big-IP are in HA. I've successfully added the Standby unit with Big-IQ without any issues while adding the Active unit I'm getting below error message :
The device <Big-IP-Management-IP> (null) is not a Big-IP device.
I've added a total of 7 devices successfully, using the same procedure, same authentication. Any help with be greatly appreciated.
Big IQ version : 8.0.0
Big-IP version : 14.1.4
thank you
- Dexter
Altostratus
Any idea guys?
- Lidev
Nacreous
Hi Dexter,
This K article below helped me a lot to solve this kind of discovery problem.
K16307: Troubleshooting BIG-IQ device discovery failures
Hope it's help
Regards
- Dexter
Altostratus
Thank you dear. I did read the document before but sadly couldn't find my answer there. At first, i thought to update the REST API but since the document says its not applicable if version is 12.x and above, i believe i still have to hunt for the solution.
- Lidev
Nacreous
Connectivty test are ok between BIG-IP and BIG-IQ ? what does the restjavad says on the BIG-IQ ?
- Dexter
Altostratus
haven't check that yet, but i do remember if I goto monitoring tab and under events (i believe) where it says start/fail :
start : nothing is visible there
fail : the other product is not big-ip
- Dexter
Altostratus
One thing more, the big ip we want to add have it's device certificate expire. Is this can be the reason? Also what are the impacts of renewing the device liecense, I believe the HA will break right?
- Lidev
Nacreous
Didn't know but in all cases it's necessary to renew this device certificate to restore iQuery communication and Trusted Device Certificate between the cluster. Maybe it will allow the BIG-IQ to discover it.
K16951115: Changing the BIG-IP system device certificate using the Configuration utility
why do you want to renew the licence ?
- Dexter
Altostratus
Sorry not license, I meant device certificate. Does renewing device certificate breaks/interrupts HA or production traffic?
- JamesCrk
Cirrus
did you get this resolved? exact same issue here
- Rongill
Nimbostratus
So I also just had the same issue. On a whim I restarted restjavad on the the BigIP (not the BigIQ) with # tmsh restart sys service restjavad
After doing this the BigIQ was able to add the device. Hopefully this works for others as well.
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