Forum Discussion
AltostratusBig-IP not recognized by Big-IQ
AltostratusThank you dear. I did read the document before but sadly couldn't find my answer there. At first, i thought to update the REST API but since the document says its not applicable if version is 12.x and above, i believe i still have to hunt for the solution.
NacreousConnectivty test are ok between BIG-IP and BIG-IQ ? what does the restjavad says on the BIG-IQ ?
- Dexter
haven't check that yet, but i do remember if I goto monitoring tab and under events (i believe) where it says start/fail :
start : nothing is visible there
fail : the other product is not big-ip
- Lidev
OK, the first step to debug this problem is to verify TCP communication between BIG-IQ and BIG-IP systems.
- Dexter
The communication are open as they are in same subnet and the secondary appliance is easily added under big-iq.
Can you tell me how to get the debug logs from cli while adding the primary box. May be there's something I'm missing that can be revealed via debug.
- Lidev
sure, connect to the BIG-IQ in SSH and check theses logs when you try to discover BIG-IP :
/var/log/icrd
/var/log/restjavad.0.log
/var/log/restjavad-audit.0.log
K articles will be also help :
K15436: Configuring the verbosity for restjavad logs on the BIG-IP system
K22244445: Enabling debug logging for restjavad in BIG-IQ
regards
- Dexter
Thank you so much bro. Let me run these and get back to you with an update since the site is remote.
- Dexter
The only log that posted something while big-iq was trying to connect with big IP was restjavad.0.log :
[/Shared/framework-info-tasks FrameworkInfoTaskCollectionWorker] FrameworkInfo device <big-ip address> started.
The device <big-ip address> (null) is not a big-ip device
