Forum Discussion

Altostratus

Jul 07, 2021

Big-IP not recognized by Big-IQ

Dear Techs, I'm in a strange situation where I'm supposed to add both F5 Big-IP with Big-IQ. Both Big-IP and Big-IQ are in same subnet, so firewall isn't a question. The Big-IP are in HA....

Altostratus

Jul 08, 2021

Thank you dear. I did read the document before but sadly couldn't find my answer there. At first, i thought to update the REST API but since the document says its not applicable if version is 12.x and above, i believe i still have to hunt for the solution.

Lidev
Nacreous
Jul 08, 2021
Connectivty test are ok between BIG-IP and BIG-IQ ? what does the restjavad says on the BIG-IQ ?
- Dexter
  Altostratus
  Jul 09, 2021
  haven't check that yet, but i do remember if I goto monitoring tab and under events (i believe) where it says start/fail :
  
  start : nothing is visible there
  fail : the other product is not big-ip
- Lidev
  Nacreous
  Jul 12, 2021
  OK, the first step to debug this problem is to verify TCP communication between BIG-IQ and BIG-IP systems.
- Dexter
  Altostratus
  Jul 12, 2021
  The communication are open as they are in same subnet and the secondary appliance is easily added under big-iq.
  
  Can you tell me how to get the debug logs from cli while adding the primary box. May be there's something I'm missing that can be revealed via debug.