For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

Alain1's avatar
Alain1
Icon for Nimbostratus rankNimbostratus
Nov 29, 2022

BIG-IP Forgotten password

Hello, i am running F5 BIG-IP on vmware. i forgot the password for the root username.  by that i am not able to access F5 GUI through it's management IP address. how to change the root password from...
security
Alain1's avatar
Alain1
Icon for Nimbostratus rankNimbostratus
Nov 30, 2022

thank you mohamad, i did this step and password changed succesfully but when reboot and try to login with my new password it's not working

Mohamed_Ahmed_Kansoh's avatar
Mohamed_Ahmed_Kansoh
Icon for MVP rankMVP
Nov 30, 2022

Could you please repeat the steps located in this KB : https://support.f5.com/csp/article/K35811337
maybe there are some missing points , as I followed it and tested it on my lab and it worked great. 

> also make sure with your bootlocation such as "HD1.1 or HD1.2 .... " to mount 

mount /dev/mapper/vg--db--sda-set.2._config /sysroot/config
mount /dev/mapper/vg--db--sda-set.2._var /sysroot/var

there are platforms uses vda instead of sda so you need to change it in each mount script. 

Try it and keep me updated