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ErwinV's avatar
ErwinV
Icon for Altostratus rankAltostratus
Sep 14, 2022

Big-IP Edge client icon in Windows is grey, even when connected

Good afternoon experts,
We have someone who has a Win10 laptop, updated last week, new EDGE client installed, but the icon in the right lower corner is grey, even when the client is connected to the APM

Any ideas what is causing this issue? Not causing any issues, but it's just weird.

application delivery
  • ErwinV's avatar
    ErwinV
    Dec 13, 2022

    After a clean install and a new edge client all was working as it should. Not a real fix. but thought I should share it. Thanks for the support.

  • ErwinV's avatar
    ErwinV
    Icon for Altostratus rankAltostratus
    Dec 13, 2022

    After a clean install and a new edge client all was working as it should. Not a real fix. but thought I should share it. Thanks for the support.

    • ErwinV's avatar
      ErwinV
      Icon for Altostratus rankAltostratus
      Sep 22, 2022

      As far as I am aware, yes. single user.

      So very likely some windows setting, nothing to do with the Edge Client.

      • buulam's avatar
        buulam
        Icon for Admin rankAdmin
        Sep 22, 2022

        That's interesting. I'd suggest opening a support ticket on this one as they might be able to find something via running the client troubleshooting utility