Forum Discussion

ErwinV's avatar
ErwinV
Icon for Altostratus rankAltostratus
Sep 14, 2022

Big-IP Edge client icon in Windows is grey, even when connected

Good afternoon experts, We have someone who has a Win10 laptop, updated last week, new EDGE client installed, but the icon in the right lower corner is grey, even when the client is connected to the...
application delivery
  • ErwinV's avatar
    ErwinV
    Dec 13, 2022

    After a clean install and a new edge client all was working as it should. Not a real fix. but thought I should share it. Thanks for the support.

ErwinV's avatar
ErwinV
Icon for Altostratus rankAltostratus

As far as I am aware, yes. single user.

So very likely some windows setting, nothing to do with the Edge Client.

buulam's avatar
buulam
Icon for Admin rankAdmin
Sep 22, 2022

That's interesting. I'd suggest opening a support ticket on this one as they might be able to find something via running the client troubleshooting utility