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jmiller1284's avatar
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Feb 17, 2021

BIG-IP Edge Client Chain Disconnecting/Reconnecting

(Edit, after posting the logs I'm wondering if this might be a permissions issue)


Hi All,


I am about out of ideas here, and was hoping someone might know something. One of my end users is using the BIG-IP Edge Client to connect to the Library of Congress. The Edge Client connects successfully and is stable anywhere between 3 and 20 seconds. At that point it just disconnects, reconnects, disconnects, reconnects endlessly. Below are some of the things I have tried, as well as portions of the logs while this is going on.


-Spoke to the Library of Congress. They are not seeing any issues on their end. They provided a test VPN URL that they use for troubleshooting. Same issue happens there.


-Confirmed this isn't the client's local connection dipping

-Reinstalled the BIG IP client

-Uninstalled all Wan Mini Port adapters (BIG IP KB Article recommendation)

-Went over windows logs


BIG IP Logs from a test run attached.


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