F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

Anzine321's avatar
Anzine321
Icon for Cirrus rankCirrus
Oct 11, 2023

asm policy blocking mode to transparent but still blocking the traffic

hello I have a problem on policy blocking mode change to transparent mode but the traffic still blocking How to check this case
application delivery
Anzine321's avatar
Anzine321
Icon for Cirrus rankCirrus
Oct 11, 2023

yes on event log report

on log asm the change to transparent mode was success without error but the traffic still block

i am not sure is related after upgrade from os 14.1.4.6 to 17.1.0.3

based on this 

https://my.f5.com/manage/s/article/K67645520

but i donw know how to check 

ASM DCC database got corrupted during the upgrade

Mohamed_Ahmed_Kansoh's avatar
Mohamed_Ahmed_Kansoh
Icon for MVP rankMVP
Oct 11, 2023

Hi Anzine321 , 

Yes maybe you hit in " ASM DCC database got corrupted during the upgrade "

But I am wodering how did you perform this upgrade from 14.1.x to 17.1.x directly, it's not supported in F5 upgrade path you should upgrade first to 15.1.x or 16.1.x and then go for 17.1.x 
https://my.f5.com/manage/s/article/K13845

but anyway , try to perform the workaround in that Article you sent and let me know if this solved it or not yet