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Forum Discussion

CDG's avatar
CDG
Icon for Nimbostratus rankNimbostratus
Apr 25, 2016

ASM Loading , Receiving configuration data from your device.

Im trying to create a Security Policy (ASM) but the creation hang.....Loading , Receiving configuration data from your device. Any help would be appreciated. Where should I look to find what is block...
ASM Advanced WAF
BIG-IP
policy
security
CDG's avatar
CDG
Icon for Nimbostratus rankNimbostratus
Apr 27, 2016

Well my problem is not related to the creation a policy. Even if I try to do an attack signature update after few minutes a get kick out from the Configuration utility (Unable to contact BIG-IP device). I have to do a restart /sys service httpd to get the configuration utility back and running.

 

I will open a support case on this.

 

  • Charles_Rosenbe's avatar
    Charles_Rosenbe
    Historic F5 Account
    Apr 27, 2016
    That is probably going to be the best route. Just for reference, are there multiple users administering the device? Or, are you using a 3rd party tool to manage it? How about the iControl REST API? Or the older iControl XML/SOAP-based one?