ASM Guided Configuration not working

Oh, sorry, forgot to post.

under "iApps -> Templates -> TemplatesLX" I newly imported the noarch-files, then it was ok

I've got another VE-Testmachine and I see a big difference with files:

On the non-working machine I see under ls /var/config/rest/iapps/ only an empty folder RPMS

On a working machine I see under ls /var/config/rest/iapps/:

A lot of folders beginning with f5-iappslx-...

I found this:

https://techdocs.f5.com/kb/en-us/products/big-ip_apm/releasenotes/product/relnote-guided-config-4-1.html#taskId

under Known Issues ID 748912:

1. "After a failover on a multi-blade chassis, the following error message may sometimes appear when attempting to access the guided configurations: "Not Found The requested URL /iapps/f5-iappslx-waf-app-comp-protection/index.html was not found on this server." To successfully access the guided configurations:Log in to the BIG-IP device via SSH.
2. Run the following command: cd /var/config/rest/iapps/
3. Run the following command: rm -rf f5-iappslx*
4. In the BIG-IP UI, go to Security > Guided Configuration and the guided configurations will reinstall for viewing and editing.

but when i have a look:

 # ls -al  /var/config/rest/iapps/
total 12
drwxr-xr-x.  3 root root 4096 Nov 21 08:53 .
drwxr-xr-x. 13 root root 4096 Nov 19 12:34 ..
drwxr-xr-x.  2 root root 4096 Nov 19 09:22 RPMS

there is only the empty folder RPMS

(when I use Firefox I get the message "Not Found

The requested URL /iapps/f5-iappslx-access-framework/index.html was not found on this server.)

additional info:

the same "Access -> guided configuration"

thanks, but still the same.

because we're usually working with TACACS-Auth, i've tried the admin/root user, makes no difference.

removed ASM-Policies, still the same.

got no idea where to search, opened a case in support, maybe they can help.

btw: this is a VE test-machine, but the same on a cluster of 2 i4800

Karl,

From CLI try issuing the following command then attempt to access guided config again:

# bigstart restart restjavad restnoded

Best,

Andrew