F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

Domai's avatar
Domai
Icon for Altostratus rankAltostratus
Jul 17, 2019

ASM BOT detetcion issue - white screen

Hello Guys I have a web application behind ASM the policy is configured to have Bot Detection Alarm and Block. So far so good. The issue is when the users access the application a particular "Show in...
application delivery
ASM Advanced WAF
morgan's avatar
morgan
Icon for Nimbostratus rankNimbostratus
Jun 03, 2020

Hello,

 

 

I have the same issue but i dont find where it can block :

 

  1. <script type="text/javascript"src="/TSPD/xxxxtype=7"></script> ==> error 404

 

<noscript>Please enable JavaScript to view the page content.<br/>Your support ID is:2863389210886531621.</noscript>

 

</head><body>

 

 

in "security => Event Logs : Bot Defense : Requests" i can find the ID but the request status is "legal" and the action is allow .

 

 

The Browser return a blank page not the ID. I run on 13.1.1.5 too.

 

thanks for your return, best regards