Forum Discussion
NimbostratusAPM Session deleted (network_error, code - 4).
Wondering what would be the reason network access disconnection with error (network_error, code - 4) On the APM .
User login successfully and after few sec's it disconnects with this error (network_error, code - 4) , Any idea why ?
logs pasted below :-
7ad7bf7b: Received client info - Hostname: BCxxx Type: Standalone Version: 2.0 Platform: Win7 CPU: WOW64 UI Mode: Standalone Javascript Support: 1 ActiveX Support: 1 Plugin Support: 0 2016-02-15 13:35:34
7ad7bf7b: Assigned PPP Dynamic IPv4: 10.x.x.14 Tunnel Type: VPN_TUNNELTYPE_TLS NA Resource: /Common/ABCD Client IP: 192.x.x.11 2016-02-15 13:35:34
7ad7bf7b: PPP tunnel 0x570001269d00 started. 2016-02-15 13:36:06
7ad7bf7b: PPP tunnel 0x570001269d00 closed. 2016-02-15 13:36:07
7ad7bf7b: Session deleted (network_error, code - 4). 2016-02-15 13:36:45
7ad7bf7b: Session statistics - bytes in: 177801, bytes out: 502158
1 Reply
amolariCirrostratus
I saw recently this error message when the client could open the PPP tunnel but then could not resolve name (Network Access DNS) of the proxy PAC server URL. The client would then disconnect. I suggest you to check the client logs, they will provide more information than the APM logs (gateway side).
Alex
