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Forum Discussion

Erich_Rockman_1's avatar
Erich_Rockman_1
Icon for Cirrus rankCirrus
Sep 29, 2014

APM Network Access w/OSX

Hey. I have a 10.9.5 mac making a connection to APM 11.5.1. I am able to authenticate but the network access does not come up. It immediately disconnects (Connection dropped). The same config from a ...
don_23889's avatar
don_23889
Icon for Nimbostratus rankNimbostratus
Sep 30, 2014

are you using any kind of certificate authentication like, on-demand certs ?

 

for instance, we have Entrust client certs installed on remote workstations. Then within the policy, we have a macro for On-Demand Cert Auth : "required"

 

  • When the dropdown is set to request = no issues
  • when the dropdown is set to request = issues (initally)

we found that (simplistically speaking) the APM was sending a message to the MAC client that says, provide me your cert.... BUT Mac (being smarter than windows) basically sits there because it doesn't know what cert to provide.

 

the solution for us was to "profile" a given cert, within MAC, to the associated URL.