APM device not supported

hello

Thank you for the response,

With windows 10 and firefox connecting to the F5 makes no difference. Error message is "Sorry, your device is not currently supported by the remote access solution."

With Edge: "There was a problem checking your computers validity. Please contact the Admin desk to resolve this. Please note 64-bit browsers are not supported."

So just to confirm – when prompted to add the site to your Trusted Sites list, you select the option to “always allow” and then open a new instance of IE, as the prompt suggests? And then you get the issue where you’re prompted for credentials again and again – no error messages when you’ve entered these, just straight back to the logon prompt?

Regards ED