Forum Discussion

jamesed245_3302's avatar
jamesed245_3302
Icon for Nimbostratus rankNimbostratus
Aug 11, 2017

APM device not supported

Hello All   I am new to the F5 so hope not to ask a question that maybe asked already (I did look and not able to see)   I have a 3rd party having issues connecting to the F5 remotely so I was ...
BIG-IP Access Policy Manager (APM)
epsec
security
Jad_Tabbara__J1's avatar
Jad_Tabbara__J1
Icon for Cirrostratus rankCirrostratus
Aug 12, 2017

Hello,

 

Did the client upgraded to win10 recently ? Or did he updated the local AV or FW ?

 

I recommend you to update the EPSEC iso file so you can have the newest AV and FW list on your APM.

 

After updating EPSEC retry...

 

Check this KB: https://support.f5.com/csp/article/K48955220

 

Waiting for your feedback