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Forum Discussion

TedSmith_143757's avatar
TedSmith_143757
Icon for Nimbostratus rankNimbostratus
Oct 14, 2014

Hi, just wondered if you ever got to the bottom of this? We seem to get way more next token code problems than we had with Firepass and often entering the next code doesn't seem to let people in and we need to manually resynchronize it. A tcpdump shows request going to the RSA server but no response when entering next code when it fails, but for 99% of people it works fine, so not a general connectivity issue by any means.