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Pawel_Kwasniewi's avatar
Pawel_Kwasniewi
Icon for Nimbostratus rankNimbostratus
Jul 29, 2014

APM Access Policy >> Managed Sessions >> Session Detail logs - "mydomain.com can not be resolved." - issue.

Hi, I have the following issue with the APM. (new Partition, not in Common)

 

When connecting to the OWA service over the APM i have this log in the APM Session Detail logs: "mydomain.com not be resloved."

 

I have proper DNS servers configured int the System > Configuration > Device > DNS in addition I added x.x.x.x mydomain.com host entry int the System > Configuration > Device > Hosts

 

Any ideas? :)

 

I tried nslookup but I can't find the way to make it work in partition other than Common...

 

Regards, Pawel K

 

application delivery
BIG-IP Access Policy Manager (APM)
deployment
LTM
security

4 Replies

  • Simon_Waters_13's avatar
    Simon_Waters_13
    Icon for Cirrostratus rankCirrostratus
    Jul 29, 2014

    Routing issue maybe. Is it a separate route domain. Not using partitions, but could imagine if you create a separate route domain it might need a route to the name servers.

     

  • Pawel_Kwasniewi's avatar
    Pawel_Kwasniewi
    Icon for Nimbostratus rankNimbostratus
    Jul 30, 2014

    Hi, Thanks for the answer.

     

    Unfortunately that's not the problem, I can ping DNS server from within the Partition ping x.x.x.x%1 works fine.

     

    -Pawel

     

  • Pawel_Kwasniewi's avatar
    Pawel_Kwasniewi
    Icon for Nimbostratus rankNimbostratus
    Aug 08, 2014

    Hi, good tip, but:

     

    • when I ping: rdexec 01 ping domain.com I can see in tcpdump DNS query and reply, and ping is OK

       

    • when connecting over APM, there is no query in the tcpdump, just message in APM that domain.com cannot be resolved.

       

    Any ideas why?

     

    Regards, Pawel