An error occured while fetching the URI

Would you provide the specific URI that is causing the error?

This site is accessible outside of our firewall. But the request is something like http://test.ourdomain.org/books. I contacted F5 support and there response is below. Looks like we might have to adjust our read/write timeout. I'll have to look deeper into to this, I don't want to screw up the other web accel applications.

 

 

SOL9367: HTTP 503 Service Unavailable response: An error occurred while fetching the URI. Please retry.

 

https://support.f5.com/kb/en-us/solutions/public/9000/300/sol9367.html

 

 

Here's the content:

 

 

" For client requests to a BIG-IP WebAccelerator-enabled virtual server, if the BIG-IP WebAccelerator does not receive a response from the origin web server within the Read/Write Timeout value, the BIG-IP WebAccelerator sends the client an HTTP 503 Service Unavailable response that appears similar to the following example :

 

An error occured while fetching the URI. Please retry.

 

The default Read/Write Timeout value is 30 seconds with two retries. "

 

 

You will have more information looking at: https://support.f5.com/kb/en-us/products/wa.html via the administrator Guide.

 

We have seen the same error for an SAP application with WAM configured. It's a bit confusing with those timeout and retries settings for destination host. We changed "Retries" from 2 to 0, which helped to avoid most of the duplicate requests to the backend system, and then extended both "timeout" and "R/W" to around 120 seconds, to minimized that URI error, maybe should extend timeout value more to totally get rid of the URI error. I'm not sure, waiting for application test feedback.