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Forum Discussion

Bardak00_219670's avatar
Bardak00_219670
Icon for Nimbostratus rankNimbostratus
Aug 20, 2018
Solved

Alcatel IP Desk Phone Through APM (TFTP)

Hello All   Im trying to get the Alcatel IP desk phone software working through a F5 Acces Policy Manager remote access VPN connection using the F5 client.   From what i can see the IP Desk Pho...
application delivery
BIG-IP
BIG-IP Access Policy Manager (APM)
  • Bardak00_219670's avatar
    Bardak00_219670
    Aug 23, 2018

    Sorry about the delayed response guys but got this working now, what it ended up being is we are using multiple route domains, the connectivity profile and Virtual server was attached to route domain 0 and the access policy was using route domain 2.

     

    I created a new connectivity profile and attached it to the route domain 2 then updated the virtual server to use this connectivity profile and it all worked.

     

    I'm still not sure why the connectivity profile would only cause TFTP traffic not to function properly I would of thought it would of broken everything, maybe somebody who understands connectivity profiles in depth can explain this?

     

    But anyway all sorted now thanks guys.

     

Stanislas_Piro2's avatar
Stanislas_Piro2
Icon for Cumulonimbus rankCumulonimbus
Aug 22, 2018

APM supports any ip v4 protocols like tcp, udp and icmp.

 

TFTP is a service running on UDP protocol, so it may work!

 

If the soft phone works except this TFTP service, it means there is no issue with UDP

 

Did you configure split tunnel in your vpn?

 

Is there a route on bigip to the TFTP server?

 

Are you able to ping the TFTP server?