After F5 authentication, Citrix desktop and storefront session shutting down

Hi Rod,

was your f5 configuration done with an iApp or manually? If you used the latest iApp there is a question that controls apm's behavior to storefront session timeouts. The question reads: "Should the iApp remove the APM session when users log out of the Web Interface or StoreFront servers?". Try cahging the answer to "No....." and see if this resolves the behavior you are seeing. If this does not resolve it for you, there are 2 other profile idle timeout values to check. The APM policy itself has a default idle timeout value of 15 minutes which you can adjust and the TCP profile also has a idle timeout value of 15 minutes (30 if created by iApp) which you can adjust.