Forum Discussion

burg089's avatar
burg089
Icon for Altostratus rankAltostratus
Jul 05, 2019

Added license now cannot access GUI

I have a bigip ve that I have deployed, I was able to access it prior to licensing. Once I licensed it, it never returned. I can ping it, ssh into it, the license has active modules and looks good. I have restarted httpd and tomcat... at a loss as to what to try next.

application delivery
BIG-IP
LTM
  • Heino's avatar
    Heino
    Icon for Cirrus rankCirrus
    Jul 05, 2019

    Have you tried rebooting it since applying the license? I know you've restarted the processes, but it is amazing what an orderly reboot solves.

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    Just checking: it is a VE and not a vCMP guest, right?

  • burg089's avatar
    burg089
    Icon for Altostratus rankAltostratus
    Jul 05, 2019

    Yes we rebooted at least three time, and yep its a VE. Thank you for replying.

  • Heino's avatar
    Heino
    Icon for Cirrus rankCirrus
    Jul 05, 2019

    Then I'm out of the good ideas

    Moving on to throwing things at the wall. Have you run a verification of your config? It shouldn't mess with the GUI, but who knows.

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    I wonder if restoring from a UCS archive will reset the license? I don't think it will as it is a way of reloading config after upgrading TMOS. That could be a possible next step of no one else comes up with a good idea.

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    FYI: If you decide to redeploy, remember to revoke the license before hand.