Forum Discussion

cylinh_171509

Altocumulus

Nov 11, 2015

Facing Java Socket Exception Error

We are facing strange error in our environment.

Work flow:

SAP->Connector->Hardware LoadBalancer->Tomcatservers

RFC call will happen to Connector. Connector converts the RFC call to SOAP. Connector configuration has a URL like http://xyz.com/bc/yz.

xyz - is Hardware load balancer URL. That means xyz is loadbalanced URL for tomcat1:8095,tomcat2:8095&tomcat3:8095.

This configuration is works fine in regular scenarios. But during the peak load times we observed that following error message in Connector logs.

2015-10-06 15:20:17,223 [JCoServerThread-10] ERROR com.vertexinc.sic.webservice.AxisWebServiceClient - (Server.userException) java.net.SocketException: Connection reset 2015-10-06 15:20:17,246 [JCoServerThread-10] ERROR com.vertexinc.sic.webservice.AxisWebServiceClient - Server error 2015-10-06 15:20:17,246 [JCoServerThread-10] ERROR com.vertexinc.sic.webservice.AxisWebServiceClient - The Web Service is not in a valid state. Details: java.net.SocketException: Connection reset

This error means the tomcat server closes the connection abruptly. Is it a resource problem at tomcat server end?

1 Reply

Brad_Parker
Cirrus
Nov 12, 2015
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You will need to do some packet captures to determine if your tomcat server is sending the reset or if the F5 is sending the reset. Also, have you checked the F5 logs during the same periods?

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We are using APM app tunnel to launch Remote Desktop session instead of using the in built function. This is preferred because of additional options the program has.

Are ideal scenario is that it launches the RDP client and launches the connection to the server. Ideally I want to access a preconfigured rdp file on the network. What I can't workout is how I can access the file. I've not been able to create a resource to open a UNC path. Is it possible to create something like UNC or something similar?

Thanks

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We are using APM app tunnel to launch Remote Desktop session instead of using the in built function. This is preferred because of additional options the program has.

Thanks

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Hi Chris,

i've been able to test it on windows client with following config points :\n- application path C:\\Windows\\System32\\mstsc.exe\n- parameters \\172.16.20.200\\tmp\\default.rdp \nwith 172.16.20.200 being a machine acceded through the vpn.

Make sure to verify if option \"Client for Microsoft Networks\" is enabled in network settings.

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Hi Arnaud

Thanks for the suggestion. I will have a look at the network access option as well as the portal access.

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