A request from our core developers at DevCentral to our customers [long]

I aggree with the last post f5 support is not very good

 

heck I don't even get called back they just close the ticket

 

without updating it and thier manageers are not much better they do not return calls ethier. This company wants people to use thier 9 strain of code but are not very responsive when the customer needs to convert form 4.x to 9.x we the customers did not ask for them to change all the syntax in the Irules. And migratring has been extermly tough and there is no accountablitiy

 

assocaited with this fourm and no way to track basically your prety much on your own for conversions and hope that 1 you get a response on this fourm and two its correct when you try to implement. I wish there was a place to complian to the upper management like vps the support contracts for this product are not cheap by any means however try getting help when you need it

 

I actually had a manager tell me after 4 hours on the phone with his tech that he would not escalate the issue thats not right especally when I found the issue not the tech the tech even tough it was frist line of support should have in my opion know to check what I found first and wasted 4 hours of my time oh well hope this dose not exclue me from getting help on this forum.

 

 

Thanks