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Forum Discussion

rapmaster_c_127's avatar
rapmaster_c_127
Historic F5 Account
Feb 07, 2005

A request from our core developers at DevCentral to our customers [long]

Hi folks,     Devcentral is a resource that we developers on v9 love to participate in. It gives us the ability to show off our baby - something we've worked hard on for years (literally). ...
application delivery
dev
devops
iRules
Chris_Stamm_183's avatar
Chris_Stamm_183
Icon for Nimbostratus rankNimbostratus
Aug 12, 2005
It seems that tech support isn't trained in iRules. Everytime I call in with an iRule question they act as if i'm speaking to them in a foreign language. They always have me come here for answers.

 

 

As an example, I got this email from an engineer in tech support today....

 

I think, to be completely honest, that you are going to get a little bit better assistance on this rule with the developer that assisted you on Devcentral. I noticed the developers note about adding logging, which is a very good idea to find out what is happening in the rule decision process.