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Brent_J's avatar
Brent_J
Icon for Nimbostratus rankNimbostratus
Mar 11, 2013

11.2.1HF3 RDP Java Client.

Hi, hoping someone has a simple answer. Have a portal defined running Edge Gateway 11.2.1 HF3.

 

When launching the RDP client on Mac (mountain lion) the client launches however the keyboard will not respond. Mouse and graphics work, but can't use keyboard...

 

On an XP machine the java client doesn't launch at all. Has anyone else had this issue or am I alone with this. ?

 

RDP config is bog standard, so not sure where this would have gone astray.

 

Have raised a ticket with F5 support but thought I'd try my luck here in the interim.

 

Thanks

 

 

BIG-IP Access Policy Manager (APM)
remote access
security

4 Replies

  • soymanue's avatar
    soymanue
    Icon for Nimbostratus rankNimbostratus
    Apr 05, 2013
    We are having problems with Java RDP client and that version.

     

    In our case, the Java RDP connection works fine with Windows XP and Windows 7, but we get an exception message if we use MAC or Windows 8 altough Java version is the same in all cases.

     

    Our ticket has been open for sereval weeks but there's still no solution.

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    Jun 11, 2013

    Possibly It's the same bug in Oracle Java 1.7 that I hit (For the Mac. I can't help with the Windows one, that sounds different).

     

     

    For the Mac The bug itself has the ID 7180557 (http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7180557).

     

     

    I've had a ticket open with F5 for a while (And F5 have now opened a ticket with oracle too about the bug). The bug itself hasn't had any action for about 6 months now (14/12/2012).

     

     

    That's the bad news. The GOOD news is that it's simply because the Mac can't resolve it's own hostname to an IP. usually this is because you're on a public WLAN or similar and there's no DNS entry for whatever the FQDN is of your MAC. The even BETTER newws is that although the java RDP client REQUIRES to be able to do the lookup, IT NEVER USES the result.

     

     

    So you can work-around the problem just by inserting an alias into your /etc/hosts file for the loopback. (i.e. Put the FQDN of the mac at the end of the line that starts with 127.0.0.1

     

     

     

    H

     

  • cathyzuk_131567's avatar
    cathyzuk_131567
    Icon for Nimbostratus rankNimbostratus
    Aug 14, 2013

    Hi Hamish,

     

    Could you tell me where exactly the /etc/hosts file is? And how can I find out the FQDN?

     

    Thanks, Cathy

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus
    Aug 14, 2013

    Well... /etc/hosts is in he /etc directory... Thats the full path.

     

    The fqdn is the hostname of your mac with the domain appended.

     

    H