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saravana's avatar
saravana
Icon for Altostratus rankAltostratus
Jan 22, 2020

01310027:2: ASM subsystem error (asm_config_server.pl,(eval))

Hello Everyone,

 

I am seeing lote of error message in ASM log folders ( ex: asm.2.gz ). We did TMOS upgrade week ago 13.1.1 to 14.1.0.6

Any solutions available resolving this issue?

Jan 19 05:30:23 crit g_server_rpc_handler.pl[14505]: 01310027:2: ASM subsystem error (asm_config_server.pl,(eval)): Couldn't pass call to async process - ignoring

Jan 19 06:41:53 crit g_server_rpc_handler.pl[14505]: 01310027:2: ASM subsystem error (asm_config_server.pl,(eval)): Couldn't pass call to async process - ignoring

 

Thanks

Saravana

application delivery
ASM Advanced WAF

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  • Ivan_Chernenkii's avatar
    Ivan_Chernenkii
    Icon for Employee rankEmployee
    Jan 24, 2020

    Hello Saravana,

     

    It can be different issues...

    Do you see it periodically or only during upgrade?

    If you saw them during upgrade only, then no worry, this is standard behavior when system reboots.

    But If you see it constantly, then it would be good to look at /var/log/asm_config_server.log for more details.

     

    Thanks, Ivan