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Forum Discussion

Ricardo_Raza_14's avatar
Ricardo_Raza_14
Icon for Nimbostratus rankNimbostratus
Jul 25, 2018

01070712:3: Unable to verify key

Hi I have the next error after relicensing and reboot device "01070712:3: Unable to verify key (/Common/f5_api_com.key) is protected by provided passphrase. Unexpected Error: Loading configuration pr...
application delivery
TMOS
Niels_van_Sluis's avatar
Niels_van_Sluis
Icon for MVP rankMVP
Sep 18, 2018

Ran into the same problem today when upgrading a cluster from 13.1.0.1 to 13.1.1 on the standby member. It turned out that the certificate key file that is stored in /config/filestore/files_d/Common_d/certificate_key_d was different than the one that was stored on the active member.

 

To solve the issue, I replaced the certificate key file on the standby member with the one from the active member. After that the configuration could be loaded successfully.