Solution for Citrix Optimal Gateway Routing
Introduction On the heels of a very well written DevCentral article by Steve Lyons, Smart Card Authentication to Citrix StoreFront Using F5 Access Policy Manager, where he documented how to configure F5 BIG-IP APM to provide SSO Smart Card Authentication to Citrix StoreFront I figured it was time to publish another APM/Citrix related article for the community. A customer of mine was going to be replacing Citrix ADCs (NetScalers) with F5 APM throughout their enterprise to provide SSO SmartCard authentication to StoreFront along with ICA traffic proxying. There is a freely available iApp available for your APM that will help with this configuration. However, this iApp solution is only appliable if you are authenticating to StoreFront AND proxying your ICA traffic through the same F5 APM. And of course, this was not the configuration my customer was looking to implement. The existing Citrix ADC based implementation was configured to take advantage of something Citrix calls Optimal Gateway Routing (OGR); sometimes referred to as Optimal HDX Routing. Table of Contents What is OGR The F5 Problem The F5 Solution Configuration Steps F5 APM SF-GW Configuration iRule - Create STA Resolution Halt iRule - Create Citrix Logged Out F5 APM ICA-GW Configuration iRule - ExtractCitrix STA iRule - Resolve Citrix STA What is OGR? OGR for Citrix Storefront is a design whereby a Citrix web client is directed to an ICA Proxy Gateway (ICA-GW) anywhere in the world that is closest to the app/desktop hosting environment (XenApp and XenDesktop servers) which may not be on the same Citrix StoreFront ADC (NetScaler) Gateway (SF-GW) which has authenticated the user. This is in contrast to being directed to a single ADC Gateway device that hosts SF-GW and ICA-GW. In a Citrix ADC deployment, the ICA-GW (not the SF-GW) is responsible for validating/resolving the STA ticket provided by a Secure Ticket Authority (STA) server. Since the ICA-GW is responsible for this validation, it allows OGR to function and send ICA traffic to a different ICA-GW than what was used to download the ICA file from StoreFront. Figure 1: Suboptimal Gateway Routing Figure 2: Optimal Gateway Routing The F5 Problem(link back to Top of page) The F5 Access Policy Manager (APM) can be used to simultaneously replace a Citrix ADC for both the StoreFront Authentication process as well as the ICA Proxy process. In contrast to how Citrix ADC processes a downloaded ICA file, the F5 APM Citrix VDI plugin is designed to validate/resolve the STA ticket with the STA server upon download of the ICA proxy file from the StoreFront server.The validation details are stored locally in the APM SF-GW access session table. This session table is not shared amongst APM devices in the enterprise. So, if the ICA file then directs the client to a different APM device (ICA-GW) by virtue of the ICA file entry: SSLProxyHost=[ICA-Proxy-FQDN]:443 than what was used to download the ICA file (APM SF-GW), the APM ICA-GW will NOT have knowledge of the already validated/resolved STA ticket. The APM Citrix VDI plugin does not perform validation/resolution of the STA ticket upon launching the ICA file. The APM ICA-GW will then terminate the app/desktop session. The F5 Solution(link back to Top of page) In order to support Citrix Optimal Gateway Routing in a distributed gateway environment, the following configuration can be used. The APM SF-GW is responsible for authentication, proxying StoreFront application/desktop enumeration, and app/desktop ICA file retrieval. When a client requests an app, StoreFront will create an ICA file based on information it has retrieved from the DDCs and STA servers, send it to the APM SF-GW, which will then send the ICA file to the client. An iRule attached to the virtual server on the APM SF-GW will prevent STA validation upon download. The client can then launch the ICA file which contains a line: SSLProxyHost=[ICA-Proxy-FQDN]:443 directing the connection to an APM ICA-GW. The APM reads the ICA request, pulls out the STA server shortname referenced in the payload: Address=;40;STA12345678;0123456789ABCDEF0123456789ABCD which is the same STA server that StoreFront connected to, and matches that to a URL for the STA server using a pre-configured datagroup. Then APM ICA-GW connects to the STA server in order to validate the STA ticket included in the ICA payload. STA validation variables are stored in an APM access session table. Now that the STA ticket has been validated, the APM will proxy the ICA traffic to the app server. Configuration Steps(link back to Top of page) Assumptions: 1.Citrix StoreFront and DDCs are configured for external client access utilizing HDX routing which requires the configuration of Secure Ticket Authority (STA) servers similar to the following: Figure 3: StoreFront server, “Citrix StoreFront” applet -> Stores -> “Manage Netscaler Gateways” -> Edit Figure 4: StoreFront server, “Citrix StoreFront” -> “Configure Store Settings” -> “Optimal HDX routing” F5 APM SF-GW Configuration(link back to Top of page) Creating a StoreFront AD Authentication Access Policy Navigate to Access››Profiles / Policies : Access Profiles (Per-Session Policies) and click Create General Properties Name: sta_resolver_ap Profile Type: All Customization Type: Modern Configurations Logout URI Include: /Citrix/UDF_storeWeb/Authentication/Logoff Note: replace UDF_storeWeb with the appropriate StoreFront related Store name for your Storefront environment Language Settings Configure your desired Language settings and click Finished When you are returned to the previous page displaying all access profiles, select Edit from the newly created policy to open the Visual Policy Editor (VPE) Between Start and Deny, select the + From the Logon tab, click the “Logon Page” radio button and click Add Item. Accept the Logon Page Agent default settings. Click Save Click the “+” (plus sign) to the right of the Logon Page object From the Authentication tab, select your preferred method of authentication. This should match up with the authentication method the StoreFront is expecting to consume.For the purpose of this article, we are using “AD Auth”. The configuration of the AD server is beyond the scope of this article. Click Add Item. Complete the Authentication configuration per AAA guidelines. Click Save. Click the “+” (plus sign) to the right of the Authentication object Select the Assignment tab. Select the SSO Credential Mapping radio button and click Add Item. Leave the defaults and click Save Change the ending for the SSO Credential Mapping fallback to Allow Click Apply Access Policy at the top left Once complete select Apply Access Policy and your VPE should look like the screenshot below Creating a VDI Profile Navigate to Access››Connectivity / VPN : VDI / RDP : VDI Profiles and click Create New Profile Profile name: citrix_vdi Parent Profile: /Common/vdi Click OK Create STA Resolution Halt iRule Navigate to Local Traffic››iRules : iRule Listand click Create Name: STA_STOP Definition: when RULE_INIT { set static::debug_sta_fwd 0 } when HTTP_RESPONSE { if { [HTTP::has_responded] } { log local0. "http has responded" return } if { $tmm_apm_client_type != "citrix-launch" } { #log local0. "apm client type is NOT citrix launch" return } set content_type [string tolower [HTTP::header Content-Type]] if { $content_type contains "application/x-ica" || $content_type contains "application/vnd.citrix.launchdata+xml" } { log local0. "content type is ica or citrix" set ica_file_response 1 set contentLength [HTTP::header "Content-Length"] HTTP::collect [HTTP::header Content-Length] } else { log local0. "content is not citrix" } } when HTTP_RESPONSE_DATA { if { [info exists ica_file_response] } { log local0. "ica_file_response exists" # set session.user.access_mode to local ACCESS::session data set "session.user.access_mode" "local" if { ![info exists target_apm] } { return } } } Create Citrix Logged Out iRule Navigate to Local Traffic››iRules : iRule Listand click Create Name: storefront_logged_out Definition: when CLIENT_ACCEPTED { set citrix_logout 0 } when ACCESS_ACL_ALLOWED { set type [ACCESS::session data get session.client.type] if { !($type starts_with "citrix") } { set storeWebName "/Citrix/UDF_storeWeb/" set http_uri [HTTP::uri] if { $http_uri == "/" || ($citrix_logout eq 0 && $http_uri ends_with "login.aspx") } { # log local0. "For [HTTP::uri] Redirecting to $storeWebName" ACCESS::respond 302 Location "https://[HTTP::host]$storeWebName" } elseif { $http_uri contains "Logoff" } { set citrix_logout 1 } elseif { $citrix_logout eq 1 && $http_uri ends_with "login.aspx" } { set citrix_logout 0 ACCESS::respond 200 content "Logged out\r\n" Connection close ACCESS::session remove } } } Note: The storeWebName variable value in the iRule must be changed to match your Citrix store name Configuring an HTTP Profile Navigate to Local Traffic››Profiles : Services : HTTP and click Create Name: storefront_http Parent Profile: http Request Header Erase: Accept-Encoding Request Header Insert: X-Citrix-Via:storefront.itc.demo Note: X-Citrix-Via is the header name and storefront.itc.demo is the value. The value must match the external FQDN in your environment. Redirect Rewrite: All Insert X-Forwarded-For: Enabled Click Finished Creating a VDI Profile Navigate to Access››Connectivity / VPN : VDI / RDP : VDI Profiles and click Create New Profile Profile name: citrix_vdi Parent Profile: /Common/vdi Click OK Creating a Client SSL Profile for Storefront Client Access Navigate to Local Traffic››Profiles : SSL : Client and click Create Name: storefront_clientssl Parent Profile: clientssl Certificate Key Chain: Select the External Cert and Key that will be used for this website Configuring a Storefront Pool Navigate to Local Traffic››Pools : Pool List Name: storefront_pool Health Monitors: tcp Load Balancing Method: Least Connections (member) Address: 10.1.20.6 Service Port 443 Click Add and Finished NOTE: add as many StoreFront servers in your environment to the pool member list Creating a Virtual Server for Storefront Access Navigate to Local Traffic››Virtual Servers : Virtual Server Listand click Create Name: storefront_vs Type: Standard Destination Address/Mask: 10.1.10.101 Service Port: 443 Protocol Profile: tcp HTTP Profile (Client): storefront_http SSL Profile (Client): storefront_clientssl SSL Profile (Server): serverssl Source Address Translation: Auto Map (or whatever is appropriate for your environment) Access Profile: storefront_ap Click the + next to Connectivity Profile to create a new profile. Profile Name: proxy_conn Parent Profile: /Common/connectivity Click Ok VDI Profile: citrix_vdi iRules Highlight “STA_STOP” and “storefront_logged_out” and click the double left arrow button to move the iRule to the Enabled box Default Pool: storefront_pool Default Persistence Profile: cookie Fallback Persistence Profile: dest_addr Click Finished This concludes the configuration of the F5 APM SF-GW There is a minimum requirement of 2 virtual servers on the ICA-GW. The first VS (proxy-vs) will be the listener that client ICA proxy requests are sent to. An iRule attached to this VS will pull out the payload of the ICA proxy request and make a sideband call to another VS (sta-resolver-vs) on the same APM. The sta-resolver-vs VS, via an iRule, will take the payload sent by the proxy-vs sideband call and use the STA server “shortname” in the payload to reference a Datagroup to find the STA server URL. This URL is then populated in the APM session table. The VDI profile will use this URL to contact the STA server to validate the STA ticket. Information received back from the STA server populates the session table. The ICA-GW now has the information it needs to proxy the ICA traffic. F5 APM ICA-GW Configuration(link back to Top of page) Creating a STA Ticket Resolver Access Policy Navigate to Access››Profiles / Policies : Access Profiles (Per-Session Policies) and click Create General Properties Name: sta_resolver_ap Profile Type: All Customization Type: Modern Configure your desired Language settings and click Finished When returned to the previous page displaying all access profiles, select Edit from the newly created policy Between Start and Deny, select the + and then the “General Purpose” tab Select “Empty” and click Add Item Name: sessionexternal_sta_ticket Click the Branch Rulestab Click the Add Branch Rulebutton Name: External STA Ticket Click changenext to Expression: Empty Click the Advancedtab In the advanced field enter: expr {[mcget {session.external_sta_ticket}] == 1} Click Finished Click Save Click Apply Access Policy at the top left Once complete select Apply Access Policy and your VPE should look like the screenshot below Create a client SSL profile that contains the appropriate certificate, key, and chain. This configuration is beyond the scope of this article. A server SSL profile is not required as traffic between the ICA-GW and DDC does not use TLS. Creating a VDI Profile Navigate to Access››Connectivity / VPN : VDI / RDP : VDI Profiles and click Create New Profile Profile name: citrix_vdi Parent Profile: /Common/vdi Click OK Create STA ticket Extractor iRule Navigate to Local Traffic››iRules : iRule Listand click Create Name: StaTicketExtractor Definition: See iRule here: https://devcentral.f5.com/s/articles/Extract-Citrix-Secure-Ticket-Authority-STA Note: A Virtual Server name (sta-resolver-vs) is referenced in the command ‘set conn [connect "sta-resolver-vs"]’.This VS will be created further in the article. If the VS is created with another name, then the command in this iRule must be changed to match the name of the VS. Creating a Virtual Server for ICA Proxy Navigate to Local Traffic››Virtual Servers : Virtual Server Listand click Create Name: proxy-vs Type: Standard Destination Address/Mask: 10.1.10.115 Note: This will be the IP address available to external users attempting to access Citrix resources Service Port: 443 Protocol Profile: tcp HTTP Profile (Client): http SSL Profile (Client): citrix_client_ssl SSL Profile (Server): leave blank Source Address Translation: Auto Map Access Profile: sta_resolv_ap Click the + next to Connectivity Profile to create a new profile. Profile Name: proxy_conn Parent Profile: /Common/connectivity Click Ok VDI Profile:citrix_vdi iRules Highlight “StaTicketExtractor” and click the double left arrow button to move the iRule to the Enabled box Do not select a Default Pool or Persistence Profile Click Finished Create STA Ticket Resolver iRule Navigate to Local Traffic››iRules : iRule Listand click Create Name: StaTicketResolver Definition: See iRule here: https://devcentral.f5.com/s/articles/Resolve-Citrix-Secure-Ticket-Authority-STA Create a DataGroup to map STA server shortnames to the URL of the STA server Navigate to Local Traffic››iRules : Data Group Listand click Create Name: sta_dg Type: string Enter as many pairs of String:Value necessary for your environment. The String will be the STA server shortname; typically in the STA12345678 format although this is customizable in the Windows registry. The value is the URL of the STA server in the format: https://[FQDN]/scripts/ctxsta.dll. Check with the Citrix system administrator if the STA servers should be contacted via http or https. This guide was written for HTTPS Click Finished Creating a Virtual Server for STA ticket Resolution Navigate to Local Traffic››Virtual Servers : Virtual Server Listand click Create Name: sta-resolver-vs Note: This name must match the name referenced in the ‘set conn [connect "sta-resolver-vs"]’ command in the previously created “StaTicketExtractor” iRule Type: Standard Destination Address/Mask: 1.2.3.4 Note: This can be any dummy IP address Service Port: 80 Protocol Profile: tcp HTTP Profile (Client): http SSL Profile (Client): leave blank SSL Profile (Server): serverssl Source Address Translation: Auto Map Access Profile: sta_resolv_ap Connectivity Profile: proxy_conn VDI Profile:citrix_vdi iRules Highlight “StaTicketResolver” and click the double left arrow button to move the iRule to the Enabled box Do not select a Default Pool or Persistence Profile Click Finished This concludes the configuration of the F5 APM SF-GW Conclusion(link back to Top of page) And that’s it. When you connect to your StoreFront virtual server on the F5 APM SF-GW, you will be presented with an F5 APM login screen.Login with your AD (or other) credentials.This should SSO you into Storefront where you will be presented with applications assigned to your AD account or groups. When you click on an app or desktop, an ICA file is downloaded and automatically launched by the Citrix Connection Manager (Receiver).The SSLProxyHost line in the ICA file directs your client to the F5 APM ICA-GW defined in the StoreFront configuration. The ICA-GW reads the payload in the request and contacts the STA server for validation, and then your app/desktop should load.
F5 StoreFront XML Broker Monitor
Problem this snippet solves: I successfully was able to manually build a monitor outside of the iApp for Citrix Storefront deployment, that is a little more complex than the original one. How to use this snippet: Just copy and past this into your send string for your monitor. There are a few things that will have to be adjusted, such as the host, the username, and password, and content-length. To find the proper content length, plug in your information that is necessary. Then take the characters between the '<?xml version' and '</NFuseProtocol>' and past them into a text editor. Remove all escape characters such as "\". Highlight the string and if your text editor has the option, it will show you the character count that you selected. This is your new content-length. If the code is executed correctly you will see a list of published Apps, such as Notepad. If you wanted to have a monitor that didn't pass the username and password in clear text, you will need to do so in an external monitor. In my use case, the user permissions were locked down just enough to make the monitor work and that is all. Code : POST /scripts/wpnbr.dll HTTP/1.1\r\nContent-Length: 492\r\nContent-Type: text/xml\r\nConnection: close\r\nHost: hostname\r\n\r\n permissions all ica30 content user password domain Tested this on version: 13.0
Citrix Federated Authentication Service Integration with APM
Introduction This guide will cover how to use APM as the access gateway in front of Storefront when using Citrix FAS. This will enable you to leverage authentication methods like SAML, Kerberos, or NTLM on the client side. Note that almost any auth method can be supported via Receiver for web, but Receiver self-service does not support some auth methods such as SAML. Deploy Citrix Federated Authentication Service Now you’ll need to deploy Citrix Federated Authentication Service (FAS). Deployment of FAS is out of scope for this article, but as there are many parts I found the following guide from Carl Stalhood very helpful: http://www.carlstalhood.com/citrix-federated-authentication-service-saml. Ignore the section “SAML on Netscaler Gateway” since you’re going to deploy APM instead, but don’t miss that last section “Configuring Storefront for SAML Gateway”. When configuring Storefront anywhere it requests the Netscaler Access Gateway address you’ll use the FQDN you intend to use for your virtual server on Big-IP (how users will access Storefront). Examples include the callback URL field when configuring the authentication and when configuring the Netscaler gateway. Before proceeding, you should be able to go direct to the Storefront server, log in, and be able to launch an application successfully. There can still be misconfigurations that prevent access through an access gateway, but you will have fewer areas left as problems. You must use an Enterprise CA, otherwise on the CA you will see pending certificates not getting approved automatically and you will be unable to launch apps. Also note that if you have previously made configuration modifications usually needed forearlier versions like Citrix 6.5, such as host file entries, those should be removed prior to proceeding. For correct operation of FAS, DNS needs to be setup properly which may include setting up PTR records. Create the SAML SP In the Big-IP GUI go to Access Policy -> SAML -> Big-IP as SP and click create. You’ll create an SP config and for the entity ID in the format https://my-vs-fqdn.domain.com. All the rest can be left default. Now you’ll need to setup your IdP Connector. This could be another Big-IP APM, ADFS, Okta, or any other IdP service. You can import the metadata if available or you can manually configure it. Configuring the IdP connector is out of scope for this article, but after configuring it, you’ll select your SP and click the “Bind/Unbind IdP Connectors” button, “Add New Row”, select it from the drop down as the SAML IdP Connector, then click Update, OK. Note that you can bind multiple IdP connectors here if there are multiple IdPs. You need to set a matching source (variable) and the matching value that should cause use of that IdP. A common solution might be %{session.server.landinguri} for the source and /customer1 for the matching value to go to customer 1’s IdP. Now you’ll see this on the SP configuration page. Your IdP should be setup to send either the user’s userPrincipalName or sAMAccountName as the NameID. This should match either the userPrincipalName or sAMAccountName of the user account in the AD domain used by Citrix that you want the user logged in as. Carl Stalhood’s guide linked above provides an example configuring the ADFS IdP and he is using userPrincipalName. Note that if you decide to use alternate UPNs (not matching your AD domain name) for your users you will also need to enable those domains in “Trusted Domains” on your Storefront server. Deploy the iApp Now we can move on to deploying APM as your access gateway. First, deploy the latest iApp. At the time of writing this article, that’s version 2.4.0. When deploying the iApp you’ll need to answer the following questions as shown: You’ll need to specify your STA servers: Finally, pay special attention to the DNS name you’re going to have clients use. This should be the same as you used in the Citrix Storefront configuration earlier and the SAML configuration later. This is how users are going to access the deployment. Now you have the iApp for Citrix deployed, but it’s using the default forms based authentication. You need to customize the authentication method. This guide will help you deploy SAML authentication, but as mentioned you could use NTLM, Kerberos, or another authentication method. Before proceeding you need to verify that the certificate you’ve selected is valid. If it is not, SSO will fail when Storefront tries to callback to the virtual server and the user will get the error “Cannot Complete Your Request”. You can browse to the FQDN you entered from the Storefront server to make sure you don’t get certificate errors. Normally you would use a publicly signed certificate and that will work fine (but don’t forget the chain). If it’s an internally signed certificate, your Storefront server needs to trust it as well. Modify the iApp’s APM Policy By default the policy looks like this: We need to modify it to look like this: To modify the policy you will need to turn off “strict updates” on the iApp: Note that in this case we aren’t modifying the Receiver branch because Receiver doesn’t support SAML authentication. You could just change it to deny receiver clients if desired. First remove the Logon Page, AD Authentication, and SSO Credential Mapping objects from the Browser branch. Next add a SAML Auth object right before the Session Variable Assign object (plus sign, Authentication tab, SAML Auth). Select the SP you configured earlier. Next, open the Session Variable Assign. You need to add a new entry, and set session.logon.last.username to equal the session variable session.saml.last.nameIDValue. Notice that the domain and sta_servers variables were set here already, those were done by the iApp. Here is what creating that looks like: Now your policy should look like the one above. Be sure to click Apply Policy in the top left. Test And finally you should be able to browse to the FQDN of your new virtual server, be redirected to your SAML IdP for authentication, then get redirected back and SSO’ed in to your Citrix environment. You should be able to see the Storefront catalog and launch an application Updates 12/21/2016 - Removed an iRule that is not needed for SSO to function properly in a complete deployment
Citrix access using SAML
Is it possible to perfom SSO into CItrix when AZURE SAML to authenitcate to the F5. All the docs, guides or bits and pieces I have found that reference passwordless envolves using smartcard. I have seen some references pointing to an additional SAML connection to the storefront but everything I have found seems to be pretty vague. Any tips, guidance, references would be gratly appreciated.
XML Broker Monitor - without plain text password
Before this Topic group existed, I had posted some info regarding what I ran into with regards to deploying Citrix. Link: http://devcentral.f5.com/Community/GroupDetails/tabid/1082223/asg/44/aft/1177084/showtab/groupforums/Default.aspx Orginal Post text: Sorry if this is long and somewhat rambling, but I wanted to share what we discovered and how we got a working solution in place. This week we just got our new Xenapp environment configured and I fired up the new XenApp template on my shiny new 3600's running 10.2.1. With just a few pieces of info, the template did a LOT of work for me. Everything looked to be working just fine, however when I sat my Citrix engineers down to show them how the F5 solution was working, we found that the XML Broker monitor created by the template was sending the domain user account password in clear text. Needless to say we all stared at the screen in disbelief and horror. We thought that maybe this is how the XenApp Web interface makes a request on the behalf of a user, which was also frightening because if true, then the web interface would also be sending every password possibly in the clear. We fired up a TCPDUMP session on the LTM, filtering for traffic to the XML Broker VS to see the Post data being sent to the XML Broker. We then captured the traffic when the service account logged in to the Web interface. We found that the Web Interface sent a substantially different request to the XML Broker, and that request did not include a cleartext password. Big sighs of relief that passwords like mine (kind of like a janitor key ring) were not being tossed across the network in cleartext. The post data used in the requests has a section/node called Credentials. The template produced health monitor contained different subnodes than the one which web interface sent. The template monitor contained three subnodes, UserName, Password, and Domain, yet the Web interface only provided a single subnode called ID. The ID subnode had two types, SAM and SID. The subnode data with the type of SAM was the Domain\Username and the SID was exactly that, the Security IDentity stored within AD. A SID is long globally unique identifier, aka a GUID that looks something like this - S-1-5-21-502533599-1125222469-1539856572-8330680. What surprised us was the number of SIDs that the Web Interface sent in the request(over 15), especially seeing as this domain account was supposed to be a non-privileged account with no special rights. There was so much data in the body of the post that the request had to span two packets. So at this point we knew of two ways to get the expected response, mimic the data sent in the Web Interface request, and the template monitor. The encoding keyword used with the template monitor provided some promise, but I could not find any documentation on the options and algorithms to encrypt this data. Granted I did not look too hard, so If someone else has a line on this data please share it. Mimicking the Web Interface request exactly was not an option as it was too large, so I needed to discover what the SIDs were and whether they had any relevance to getting the apps enumerated. I found a tool to resolve SIDs to human readable names and started working the list. The first SID was for the actual user account, and the remaining ones I looked at were all various groups that the account was a member of. I removed most of the SIDs for groups which I suspected were not relevant and used Fiddler's request builder to see if the modified POST could get the answer that we needed. All the testing revealed that the first SID in the Web Interface request is the only credential data I needed. Now I had to create a new monitor based on the revised data in the credentials section of the request. I copied everything from the template monitor into a new one, and replaced the credentials section. See the attached file for the full post body details. The forum ate my XML formatting.... I adjusted the content-length value to what I saw in Fiddler's request builder, but the new monitor kept failing. If your content-length is not precise, the receiving system will respond with a 400 Bad request. I fought this for some time and finally set the working and non working XML data portions into Notepad++ to see what I was missing. Step one, remove all of the escape characters in front of the double quotes, then count the characters for both and compare. What I found was that the length of characters for the working example were less than the number in the content-length by three. Once I added three to the total number of characters, the new monitor turned green. Hopefully this is helpful. If anyone can dig into the encoding options, that could be an easier to implement option. Tools Used for all of this: Putty TCPDUMP Fiddler Tool - HTTP Debugger Notepad++
