Unable to access GUI

[SEJ]

Hello,

I no longer have access to the BIG-IP GUI. I've restarted httpd and Tomcat, but it didn't resolve the issue. There are no logs in httpserrors. However, I do have logs in the catalina.out:

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:190)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

Can you help me please?

[Samir]

Its seem some other issue, Did you/team has change any flag setting such in BigDB. I recommed to open support case.

If you have time then full box reboot may help but again own risk.

[SEJ · Accepted solution]

Hi @Samir 

thank you for your reply

Fortunately, it's the standby member. The reboot resolved the issue.

Thank you ^^

[Mohamed_Ahmed_Kansoh]

hi @SEJ , 

What do you get while accessing GUI ?