Forum Discussion

hmian_178112's avatar
hmian_178112
Icon for Nimbostratus rankNimbostratus
Jun 14, 2018
Solved

TCP Connection Reset between VIP and Client

Topology:

Pulse Authentication Servers <--> F5 <--> FORTIGATE <--> JUNOS RTR <--> Internet <--> Client/users.

Background:

Clients on the internet attempting to reach a VPN app VIP (load-balances 3 Pulse VPN servers). Nodes + Pool + Vips are UP. I manage/configure all the devices you see. No SNAT/NAT: due to client requirement to see all IP's on Fortigate logs. Client rejected solution to use F5 logging services.

I successfully assisted another colleague in building this exact setup at a different location. For some odd reason, not working at the 2nd location I'm building it on. Compared config scripts. NO differences. Very puzzled. Concerned about FW rules on Fortigates so I am in the middle of comparing the Fortigate FW rule configurations at both locations, but don't let that persuade you.

Results:

Client can't reach VIP using pulse VPN client on client machine. Client also failed to telnet to VIP on port 443, traffic is reaching F5 --> leads to connection resets. I can successfully telnet to pool members on port 443 from F5 route domain 1.

Configuration:

ltm monitor https MONITOR_HTTPS_EXAMPLE {
    adaptive disabled
    cipherlist DEFAULT:+SHA:+3DES:+kEDH
    compatibility enabled
    defaults-from https
    destination *:*
    interval 10
    ip-dscp 0
    recv "200 OK"
    recv-disable 500
    send "GET /dana-na/healthcheck/healthcheck.cgi HTTP/1.1\r\nHost: newark.dxc.technology\r\nConnection: Close\r\n\r\n"
    time-until-up 0
    timeout 31
}
ltm node NODE1 {
    address 30.1.1.138%1
}
ltm node NODE2 {
    address 30.1.1.139%1
}
ltm node NODE3 {
    address 30.1.1.140%1
}
ltm persistence source-addr source-addr-2700 {
    app-service none
    match-across-services enabled
    mirror enabled
    timeout 2700
}
ltm pool POOL_EXAMPLE {
    allow-nat no
    allow-snat no
    load-balancing-mode least-connections-member
    members {
        NODE1:https {
            address 30.1.1.138%1
            session monitor-enabled
            state up
        }
        NODE2:https {
            address 30.1.1.139%1
            session monitor-enabled
            state up
        }
        NODE3:https {
            address 30.1.1.140%1
            session monitor-enabled
            state up
        }
    }
    monitor MONITOR_HTTPS_EXAMPLE
}
ltm virtual VIP_EXAMPLE {
    destination 40.1.1.30%1:https
    ip-protocol tcp
    mask 255.255.255.255
    persist {
        source-addr-2700 {
            default yes
        }
    }
    pool POOL_EXAMPLE
    profiles {
        fastL4 { }
    }
    source 0.0.0.0%1/0
    translate-address enabled
    translate-port enabled
    vs-index 4
}
net route-domain SE_EXT_DMZ {
    description SE_EXT_DMZ
    id 1
    vlans {
        SERVER-VLAN-EXAMPLE
        VIP-VLAN-EXAMPLE
    }
}
net self HA_IP {
    address 10.10.0.1/29
    traffic-group traffic-group-local-only
    vlan HA_VLAN
}
net self VIP-VLAN-EXAMPLE_NON_FLOATER {
    address 40.1.1.5%1/24
    allow-service {
        default
    }
    traffic-group traffic-group-local-only
    vlan VIP-VLAN-EXAMPLE
}
net self SERVER-VLAN-EXAMPLE_NON {
    address 30.1.1.133%1/25
    allow-service {
        default
    }
    traffic-group traffic-group-local-only
    vlan SERVER-VLAN-EXAMPLE
}
net self SERVER-VLAN-EXAMPLE {
    address 30.1.1.132%1/25
    allow-service {
        default
    }
    floating enabled
    traffic-group traffic-group-1
    unit 1
    vlan SERVER-VLAN-EXAMPLE
}
net self VIP-VLAN-EXAMPLE {
    address 40.1.1.4%1/24
    allow-service {
        default
    }
    floating enabled
    traffic-group traffic-group-1
    unit 1
    vlan VIP-VLAN-EXAMPLE
}
net trunk F5_VLAN_TRUNK {
    bandwidth 20000
    cfg-mbr-count 2
    id 0
    interfaces {
        5.0
        6.0
    }
    lacp enabled
    mac-address f4:15:63:ee:7c:09
    media 10000
    working-mbr-count 2
}
net vlan VIP-VLAN-EXAMPLE {
    if-index 848
    interfaces {
        F5_VLAN_TRUNK {
            tagged
        }
    }
    tag 461
}
net vlan SERVER-VLAN-EXAMPLE {
    if-index 864
    interfaces {
        F5_VLAN_TRUNK {
            tagged
        }
    }
    tag 457
}

TCPDUMP

See next post

  • What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

    I would do the following then test:

     

    1. Change the VIP to use SNAT. Test.
    2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
    3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
    4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.

11 Replies

  • What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

  • I would do the following then test:

     

    1. Change the VIP to use SNAT. Test.
    2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
    3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
    4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
  • In addition, do you have a VIP configured for port 4500? Noticed in the traffic capture that there is traffic going to TCP port 4500:

    18:01:03.427463 IP (tos 0x0, ttl 64, id 5134, offset 0, flags [DF], proto TCP (6), length 60)
    30.1.1.133.51704 > 30.1.1.139.4500: Flags [S], cksum 0x609e (incorrect -> 0x57ee), seq 2071882144, win 14600, options [mss 1460,sackOK,TS val 4213873347 ecr 0,nop,wscale 7], length 0 out slot1/tmm0 lis=
    
  • THank you AceDawg, your first answer was on point and resolved the issue.

     

    Comment made 4 hours ago by AceDawg 202What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

  • Excellent! I'll post said response as an answer to your question.

     

    Could you "Accept" for me please?

     

  • What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

    I would do the following then test:

     

    1. Change the VIP to use SNAT. Test.
    2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
    3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
    4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
    • hmian_178112's avatar
      hmian_178112
      Icon for Nimbostratus rankNimbostratus

      This was it, I had to change the Gateway for the POOL MEMBERS to the F5 SELF IP rather than the Fortigate Firewall upstream because we are not using SNAT.

       

  • What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

    I would do the following then test:

     

    1. Change the VIP to use SNAT. Test.
    2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
    3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
    4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
    • hmian_178112's avatar
      hmian_178112
      Icon for Nimbostratus rankNimbostratus

      This was it, I had to change the Gateway for the POOL MEMBERS to the F5 SELF IP rather than the Fortigate Firewall upstream because we are not using SNAT.

       

  • It was the first response. Not the one you posted -->

     

    I'll accept once you post the first response you sent (below)

     

    Comment made 5 hours ago by AceDawg 204 What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

     

  • Mea culpa. I added both answers/responses as the second provides a quick procedure on how things should be configured.

     

    Many thanks.

     

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Connection Reset between VIP and Client","id":"message:60634","revisionNum":2,"repliesCount":11,"author":{"__ref":"User:user:37688"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:60634"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60634"},"body":"

Topology:

\n

Pulse Authentication Servers <--> F5 <--> FORTIGATE <--> JUNOS RTR <--> Internet <--> Client/users.

\n

Background:

\n

Clients on the internet attempting to reach a VPN app VIP (load-balances 3 Pulse VPN servers). Nodes + Pool + Vips are UP. I manage/configure all the devices you see. No SNAT/NAT: due to client requirement to see all IP's on Fortigate logs. Client rejected solution to use F5 logging services.

\n

I successfully assisted another colleague in building this exact setup at a different location. For some odd reason, not working at the 2nd location I'm building it on. Compared config scripts. NO differences. Very puzzled. Concerned about FW rules on Fortigates so I am in the middle of comparing the Fortigate FW rule configurations at both locations, but don't let that persuade you.

\n

Results:

\n

Client can't reach VIP using pulse VPN client on client machine.\nClient also failed to telnet to VIP on port 443, traffic is reaching F5 --> leads to connection resets.\nI can successfully telnet to pool members on port 443 from F5 route domain 1.

\n

Configuration:

\n
ltm monitor https MONITOR_HTTPS_EXAMPLE {\n    adaptive disabled\n    cipherlist DEFAULT:+SHA:+3DES:+kEDH\n    compatibility enabled\n    defaults-from https\n    destination *:*\n    interval 10\n    ip-dscp 0\n    recv \"200 OK\"\n    recv-disable 500\n    send \"GET /dana-na/healthcheck/healthcheck.cgi HTTP/1.1\\r\\nHost: newark.dxc.technology\\r\\nConnection: Close\\r\\n\\r\\n\"\n    time-until-up 0\n    timeout 31\n}\nltm node NODE1 {\n    address 30.1.1.138%1\n}\nltm node NODE2 {\n    address 30.1.1.139%1\n}\nltm node NODE3 {\n    address 30.1.1.140%1\n}\nltm persistence source-addr source-addr-2700 {\n    app-service none\n    match-across-services enabled\n    mirror enabled\n    timeout 2700\n}\nltm pool POOL_EXAMPLE {\n    allow-nat no\n    allow-snat no\n    load-balancing-mode least-connections-member\n    members {\n        NODE1:https {\n            address 30.1.1.138%1\n            session monitor-enabled\n            state up\n        }\n        NODE2:https {\n            address 30.1.1.139%1\n            session monitor-enabled\n            state up\n        }\n        NODE3:https {\n            address 30.1.1.140%1\n            session monitor-enabled\n            state up\n        }\n    }\n    monitor MONITOR_HTTPS_EXAMPLE\n}\nltm virtual VIP_EXAMPLE {\n    destination 40.1.1.30%1:https\n    ip-protocol tcp\n    mask 255.255.255.255\n    persist {\n        source-addr-2700 {\n            default yes\n        }\n    }\n    pool POOL_EXAMPLE\n    profiles {\n        fastL4 { }\n    }\n    source 0.0.0.0%1/0\n    translate-address enabled\n    translate-port enabled\n    vs-index 4\n}\nnet route-domain SE_EXT_DMZ {\n    description SE_EXT_DMZ\n    id 1\n    vlans {\n        SERVER-VLAN-EXAMPLE\n        VIP-VLAN-EXAMPLE\n    }\n}\nnet self HA_IP {\n    address 10.10.0.1/29\n    traffic-group traffic-group-local-only\n    vlan HA_VLAN\n}\nnet self VIP-VLAN-EXAMPLE_NON_FLOATER {\n    address 40.1.1.5%1/24\n    allow-service {\n        default\n    }\n    traffic-group traffic-group-local-only\n    vlan VIP-VLAN-EXAMPLE\n}\nnet self SERVER-VLAN-EXAMPLE_NON {\n    address 30.1.1.133%1/25\n    allow-service {\n        default\n    }\n    traffic-group traffic-group-local-only\n    vlan SERVER-VLAN-EXAMPLE\n}\nnet self SERVER-VLAN-EXAMPLE {\n    address 30.1.1.132%1/25\n    allow-service {\n        default\n    }\n    floating enabled\n    traffic-group traffic-group-1\n    unit 1\n    vlan SERVER-VLAN-EXAMPLE\n}\nnet self VIP-VLAN-EXAMPLE {\n    address 40.1.1.4%1/24\n    allow-service {\n        default\n    }\n    floating enabled\n    traffic-group traffic-group-1\n    unit 1\n    vlan VIP-VLAN-EXAMPLE\n}\nnet trunk F5_VLAN_TRUNK {\n    bandwidth 20000\n    cfg-mbr-count 2\n    id 0\n    interfaces {\n        5.0\n        6.0\n    }\n    lacp enabled\n    mac-address f4:15:63:ee:7c:09\n    media 10000\n    working-mbr-count 2\n}\nnet vlan VIP-VLAN-EXAMPLE {\n    if-index 848\n    interfaces {\n        F5_VLAN_TRUNK {\n            tagged\n        }\n    }\n    tag 461\n}\nnet vlan SERVER-VLAN-EXAMPLE {\n    if-index 864\n    interfaces {\n        F5_VLAN_TRUNK {\n            tagged\n        }\n    }\n    tag 457\n}\n
\n\n

TCPDUMP

\n

See next post

","body@stringLength":"4322","rawBody":"

Topology:

\n

Pulse Authentication Servers <--> F5 <--> FORTIGATE <--> JUNOS RTR <--> Internet <--> Client/users.

\n

Background:

\n

Clients on the internet attempting to reach a VPN app VIP (load-balances 3 Pulse VPN servers). Nodes + Pool + Vips are UP. I manage/configure all the devices you see. No SNAT/NAT: due to client requirement to see all IP's on Fortigate logs. Client rejected solution to use F5 logging services.

\n

I successfully assisted another colleague in building this exact setup at a different location. For some odd reason, not working at the 2nd location I'm building it on. Compared config scripts. NO differences. Very puzzled. Concerned about FW rules on Fortigates so I am in the middle of comparing the Fortigate FW rule configurations at both locations, but don't let that persuade you.

\n

Results:

\n

Client can't reach VIP using pulse VPN client on client machine.\nClient also failed to telnet to VIP on port 443, traffic is reaching F5 --> leads to connection resets.\nI can successfully telnet to pool members on port 443 from F5 route domain 1.

\n

Configuration:

\nltm monitor https MONITOR_HTTPS_EXAMPLE {\n adaptive disabled\n cipherlist DEFAULT:+SHA:+3DES:+kEDH\n compatibility enabled\n defaults-from https\n destination *:*\n interval 10\n ip-dscp 0\n recv \"200 OK\"\n recv-disable 500\n send \"GET /dana-na/healthcheck/healthcheck.cgi HTTP/1.1\\r\\nHost: newark.dxc.technology\\r\\nConnection: Close\\r\\n\\r\\n\"\n time-until-up 0\n timeout 31\n}\nltm node NODE1 {\n address 30.1.1.138%1\n}\nltm node NODE2 {\n address 30.1.1.139%1\n}\nltm node NODE3 {\n address 30.1.1.140%1\n}\nltm persistence source-addr source-addr-2700 {\n app-service none\n match-across-services enabled\n mirror enabled\n timeout 2700\n}\nltm pool POOL_EXAMPLE {\n allow-nat no\n allow-snat no\n load-balancing-mode least-connections-member\n members {\n NODE1:https {\n address 30.1.1.138%1\n session monitor-enabled\n state up\n }\n NODE2:https {\n address 30.1.1.139%1\n session monitor-enabled\n state up\n }\n NODE3:https {\n address 30.1.1.140%1\n session monitor-enabled\n state up\n }\n }\n monitor MONITOR_HTTPS_EXAMPLE\n}\nltm virtual VIP_EXAMPLE {\n destination 40.1.1.30%1:https\n ip-protocol tcp\n mask 255.255.255.255\n persist {\n source-addr-2700 {\n default yes\n }\n }\n pool POOL_EXAMPLE\n profiles {\n fastL4 { }\n }\n source 0.0.0.0%1/0\n translate-address enabled\n translate-port enabled\n vs-index 4\n}\nnet route-domain SE_EXT_DMZ {\n description SE_EXT_DMZ\n id 1\n vlans {\n SERVER-VLAN-EXAMPLE\n VIP-VLAN-EXAMPLE\n }\n}\nnet self HA_IP {\n address 10.10.0.1/29\n traffic-group traffic-group-local-only\n vlan HA_VLAN\n}\nnet self VIP-VLAN-EXAMPLE_NON_FLOATER {\n address 40.1.1.5%1/24\n allow-service {\n default\n }\n traffic-group traffic-group-local-only\n vlan VIP-VLAN-EXAMPLE\n}\nnet self SERVER-VLAN-EXAMPLE_NON {\n address 30.1.1.133%1/25\n allow-service {\n default\n }\n traffic-group traffic-group-local-only\n vlan SERVER-VLAN-EXAMPLE\n}\nnet self SERVER-VLAN-EXAMPLE {\n address 30.1.1.132%1/25\n allow-service {\n default\n }\n floating enabled\n traffic-group traffic-group-1\n unit 1\n vlan SERVER-VLAN-EXAMPLE\n}\nnet self VIP-VLAN-EXAMPLE {\n address 40.1.1.4%1/24\n allow-service {\n default\n }\n floating enabled\n traffic-group traffic-group-1\n unit 1\n vlan VIP-VLAN-EXAMPLE\n}\nnet trunk F5_VLAN_TRUNK {\n bandwidth 20000\n cfg-mbr-count 2\n id 0\n interfaces {\n 5.0\n 6.0\n }\n lacp enabled\n mac-address f4:15:63:ee:7c:09\n media 10000\n working-mbr-count 2\n}\nnet vlan VIP-VLAN-EXAMPLE {\n if-index 848\n interfaces {\n F5_VLAN_TRUNK {\n tagged\n }\n }\n tag 461\n}\nnet vlan SERVER-VLAN-EXAMPLE {\n if-index 864\n interfaces {\n F5_VLAN_TRUNK {\n tagged\n }\n }\n tag 457\n}\n\n\n

TCPDUMP

\n

See next post

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TCP Connection Reset between VIP and Client","moderationData":{"__ref":"ModerationData:moderation_data:60635"},"body":"

What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

 

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I would do the following then test:

 

\n
  1. Change the VIP to use SNAT. Test.
  2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
  3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
  4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
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In addition, do you have a VIP configured for port 4500? Noticed in the traffic capture that there is traffic going to TCP port 4500:

\n
18:01:03.427463 IP (tos 0x0, ttl 64, id 5134, offset 0, flags [DF], proto TCP (6), length 60)\n30.1.1.133.51704 > 30.1.1.139.4500: Flags [S], cksum 0x609e (incorrect -> 0x57ee), seq 2071882144, win 14600, options [mss 1460,sackOK,TS val 4213873347 ecr 0,nop,wscale 7], length 0 out slot1/tmm0 lis=\n
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THank you AceDawg, your first answer was on point and resolved the issue.

 

\n

Comment made 4 hours ago by AceDawg 202What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

 

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Excellent! I'll post said response as an answer to your question.

 

\n

Could you \"Accept\" for me please?

 

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What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

 

\n

I would do the following then test:

 

\n
  1. Change the VIP to use SNAT. Test.
  2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
  3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
  4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
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This was it, I had to change the Gateway for the POOL MEMBERS to the F5 SELF IP rather than the Fortigate Firewall upstream because we are not using SNAT.

 

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What are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

 

\n

I would do the following then test:

 

\n
  1. Change the VIP to use SNAT. Test.
  2. If it works, reverse the VIP configuration in step 1 (e.g. no SNAT)
  3. Disable all pool members in POOL_EXAMPLE except for 30.1.1.138
  4. Change the gateway for 30.1.1.138 to 30.1.1.132. Test.
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This was it, I had to change the Gateway for the POOL MEMBERS to the F5 SELF IP rather than the Fortigate Firewall upstream because we are not using SNAT.

 

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It was the first response. Not the one you posted -->

 

\n

I'll accept once you post the first response you sent (below)

 

\n

Comment made 5 hours ago by AceDawg 204\nWhat are the Pulse/VPN servers using as their default gateway? They should be using the F5 if SNAT is not in use to avoid asymmetric routing.

 

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Mea culpa. I added both answers/responses as the second provides a quick procedure on how things should be configured.

 

\n

Many thanks.

 

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