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Software Installation aborting at about 97%

kgaigl
Cirrostratus
Cirrostratus

Hello,

 

I want to update a Virtual F5 from 14.1.2.3 to 14.1.2.4. but when install-process reaches about 97% the GUI reloads.

I've tried it from the CLI: the same, I see the Messages about restarting cbrd, apm_websso0, dynconfd, ...

 

the diskspace should be fine:

Filesystem                             Size  Used Avail Use% Mounted on /dev/mapper/vg--db--sda-set.2.root     419M   78M  315M  20% / devtmpfs                               3.9G  4.0K  3.9G   1% /dev tmpfs                                  3.9G  2.3M  3.9G   1% /dev/shm tmpfs                                  3.9G  2.2M  3.9G   1% /run tmpfs                                  3.9G     0  3.9G   0% /sys/fs/cgroup /dev/mapper/vg--db--sda-set.2._usr     5.0G  4.0G  761M  85% /usr /dev/mapper/vg--db--sda-set.2._config  2.1G  1.4G  626M  69% /config /dev/mapper/vg--db--sda-set.2._var     2.9G  1.3G  1.5G  47% /var none                                   3.9G   19M  3.9G   1% /var/tmstat prompt                                 4.0M   28K  4.0M   1% /var/prompt /dev/mapper/vg--db--sda-dat.appdata     25G  961M   23G   5% /appdata /dev/mapper/vg--db--sda-dat.share       20G  5.9G   13G  32% /shared none                                   3.9G   30M  3.9G   1% /shared/rrd.1.2 /dev/mapper/vg--db--sda-dat.log        2.9G  180M  2.6G   7% /var/log none                                   3.9G     0  3.9G   0% /var/loipc /dev/loop0                             298M  298M     0 100% /var/apm/mount/apmclients-7182.2019.923.1603-4727.0.iso

 

any Ideas, where to look for?

another virtual F5 updatet the same Version without problems

5 REPLIES 5

Hi,

 

Can you again see CLI logs/messages while installing image? It should be showing something more. Also see below log file also. It may show few more details that may help further.

 

/var/log/liveinstall.log

 

Hope it helps!

Mayur

kgaigl
Cirrostratus
Cirrostratus

if I post parts of the logs, I get an error: message to long and I also cannot attach txt file 😐

 

so here the last messages in liveinstall.log:

info: saving package installation order... info: saving initial package database... progress: 94/100 info: finalizing image... progress: 96/100 info: Adding user/group files to customization data... info: Forwarding previous dhcp client lease file to disk sda, location 1 (/mnt/tm_install/13985.LwNOYx/usr/lib/install/dhclient.leases). info: pscript activating common volume units: /mnt/tm_install/13985.LwNOYx/usr/share/defaults/mount_common_standard info: pscript Setting management interface to 172.27.252.191/255.255.252.0 info: pscript Running special systemd fixups ... info: pscript Create the VADC fetch key marker to install ssh keys: /mnt/tm_install/13985.LwNOYx/.vadc_fetch_keys info: pscript Create the user key retreival marker: /mnt/tm_install/13985.LwNOYx/.user_public_key_install info: pscript disable_fsck - begin - TMI_VADC_HYPERVISOR = info: pscript Scheduled fsck for volume /dev/vg-db-sda/dat.share was unset: tune2fs 1.42.9 (28-Dec-2013) info: pscript Scheduled fsck for volume /dev/vg-db-sda/dat.appdata was unset: tune2fs 1.42.9 (28-Dec-2013)

 

kgaigl
Cirrostratus
Cirrostratus

here the first messages on the cli:

iv0152@(ldb-ara27-rz-01)(cfg-sync Standalone)(Active)(/Common)(tmos)# Broadcast message from systemd-journald@ldb-ara27-rz-01.bvk.int (Tue 2020-05-05 07:00:48 CEST):   logger[30646]: Re-starting restjavad   2020 May 5 07:00:48 ldb-ara27-rz-01.bvk.int logger[30646]: Re-starting restjavad   Broadcast message from systemd-journald@ldb-ara27-rz-01.bvk.int (Tue 2020-05-05 07:00:54 CEST):   logger[31209]: Re-starting lind   2020 May 5 07:00:54 ldb-ara27-rz-01.bvk.int logger[31209]: Re-starting lind   Broadcast message from systemd-journald@ldb-ara27-rz-01.bvk.int (Tue 2020-05-05 07:00:55 CEST):   logger[31669]: Re-starting mcpd   2020 May 5 07:00:55 ldb-ara27-rz-01.bvk.int logger[31669]: Re-starting mcpd   Broadcast message from systemd-journald@ldb-ara27-rz-01.bvk.int (Tue 2020-05-05 07:00:56 CEST):   logger[32390]: Re-starting mysql   2020 May 5 07:00:56 ldb-ara27-rz-01.bvk.int logger[32390]: Re-starting mysql UDP socket connect failed: Network is unreachable Socket error connecting to 127.1.1.253:3792

I'm wondering about "connecting to 127.1.1.253:3792

 

kgaigl
Cirrostratus
Cirrostratus

looks like after a reboot everthing's fine, installation completed

That's great !

 

Mayur