F5 TMS OS Version 22.214.171.124/126.96.36.199
i have created new configuration with RDP native client and enabled User Defined option in RDP policy , the some user are able to access RPD desktops after VPN connected clients are windows 10 ver are working
Windows 10 64 bit 1909 - 83.0.4103.116 Mstsc Ver 10.0.18362.752 Working
Windows 10 64 bits 1809 11.1217.17763.0 83.0.4103.116 Mstsc Ver 10.0.17763.1217 Working
Windows 10 64 bits 19041 11.264.19041.0 83.0.4103.116 Mstsc Ver 10.0.19041 Working
below windows os not working
Windows 10 64 bits 1803 17134.1304 mstsc verion 10.0.17134 Not working
windows 7 ultimate 32 bit 7601 8.0.76010 83.0.4103.116 mstsc verion 8.6.01 Not working
Windows 7 professional 64 bit 11.0.9600 83.0.4103.116 mstsc verion6.1.7601 Not working
please any can help us to resolve issue since we have provide work from home environment to our users.
Lakshmi Narayanan R
For Windows 10 1803, it could be due to this https://support.f5.com/csp/article/K84747528
A related one but may not be applicable to you is https://support.f5.com/csp/article/K18448121
You can try the workarounds in both articles.
For Windows 7, MS has stopped its support for some time, including fixes/updates. It may be a good idea to advise your users to upgrade to the latest Win10