Forum Discussion
Shadow
Cirrus
CirrusNo response from update server when checking for tenant updates
I have five tenants in my environment and all five of them are not checking for updates. The only message I get is "An error has occurred while trying to process your request. -- No response from upd...
Hi Shadow,
Do you have DNS configured? and internet access from the device? try to open a cli and execute a ping to 8.8.8.8 and ping to www.google.com.
Additionally, what update are you trying to execute? for signatures? SO?
