F5 ip address exception don't work

[DanieleS9]

Hi,

I have a problem with this IP exception.

The request from this IP are always blocked and I see the learning suggestions...

Particular tip: I set the XFF to Trust so in the requests I see the from ip address in the "source address" field correctly. I don't know if this could be the problem.

Thanks

[Hassan_Ali_97]

Hi ,

Try to enable the Policy Builder trusted IP and test.

Thanks,