Forum Discussion
dkjones21
Nimbostratus
NimbostratusBig-IQ Network Issues
Weird issue Our networking team migrated our Palo Alto FW out of the datacenter, but kept the configurations/rules/etc the same. However, after the migration we have been seeing wierd network issue...
Hi dkjones21 ,
The first step is to validate the correct communication with the external authentication system (CAS), normally routers block ping but you can try with telnet to the URL of the CAS service, if this doesn´t work, request to firewall team to review if the traffic to this URL is blocked.
Additionally, you probably have to add a route to reach the firewall if you don´t have it configured yet.
Hope it´s work.
