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BIG-IQ backup failure

ted
Nimbostratus
Nimbostratus

If you happen to get an error message like this from a BIG-IQ backup look for an orphaned ucs file in /var/tmp. Once the orphaned ucs file is removed the backup should complete successfully. The message itself is true, that directory does not exist (on my BIG-IPs or BIG-IQ anyway), but seems to have northing to do with the cause of the error.

Error occurred during backup/restore operation on 00.00.00.00: /mgmt/tm/shared/sys/backup not found

2 REPLIES 2

buulam
Community Manager
Community Manager

Thanks for the heads up @ted . For the message itself, would you mind reporting that into a support ticket if you have a moment? This would help in getting it clarified and accurate in future versions.

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@buulam / YouTube.com/DevCentral

I am having similar issue however i do not see any orphan file in /var/tmp directory. Please suggest.