01-Jul-2022 09:21
If you happen to get an error message like this from a BIG-IQ backup look for an orphaned ucs file in /var/tmp. Once the orphaned ucs file is removed the backup should complete successfully. The message itself is true, that directory does not exist (on my BIG-IPs or BIG-IQ anyway), but seems to have northing to do with the cause of the error.
Error occurred during backup/restore operation on 00.00.00.00: /mgmt/tm/shared/sys/backup not found
Solved! Go to Solution.
06-Aug-2023 17:12
I managed to solve this by restarting the restjavad service which is the REST daemon.
https://my.f5.com/manage/s/article/K16751
04-Jul-2022 08:01
Thanks for the heads up @ted . For the message itself, would you mind reporting that into a support ticket if you have a moment? This would help in getting it clarified and accurate in future versions.
26-Jan-2023 19:13
I am having similar issue however i do not see any orphan file in /var/tmp directory. Please suggest.
25-Jul-2023 22:43
@buulam: was there any update on this?
I am investigating an issue with our scheduled backups. I get the same error for one of our load balancers.
04-Aug-2023 10:34
So? Someone have news about this error? task .ucs failed: error occurred during backup/restore operation on : /mgmt/tm/shared/sys/backup not found; please ensure the device is healthy
06-Aug-2023 05:08
Please contact support, that is what Buu is also pointing at. They can more easily look into it with you safely.
06-Aug-2023 17:12
I managed to solve this by restarting the restjavad service which is the REST daemon.
https://my.f5.com/manage/s/article/K16751
07-Aug-2023 07:44
Thanks for sharing, hopefully it helps other with this issue.
28-Aug-2023 13:02
Thanks @FClive - I've Accepted as Solution. Let me know if you disagree.