big-iq 7.0 waiting for big-iq services to become available

[ITGem]

I would like to know what the dependencies are for webd. Both of my iq boxe GUIs are stuck at "big-iq waiting for big-iq services to become available". I tried resetting the damons according to this article https://support.f5.com/csp/article/K25419468, shutting down interfaces, and stopping processes. At this point, I am faced with resetting the box unless I can get some assistance. 

[Dojs]

Hey,

i Got the same error. There is some configuration? If not just run on bash

mv /config/f5-rest-device-id /var/tmp 

clear-rest-storage -l

tmsh save sys config

shutdown -r now

Try this. Always help me on when IQ stops.

THIS COMMAND IS AMAZING: clear-rest-storage -l

[Hoang_Hung]

Hi  

I cant use command clear-rest-storage -l

[root@Bigiqdcd02:Active:Standalone] config # clear-rest-storage 
Postgres is down. Error code: 2. Cannot perform clear-rest-storage
[root@Bigiqdcd02:Active:Standalone] config # clear-rest-storage -l
Postgres is down. Error code: 1. Cannot perform clear-rest-storage

Do you know solution for error it ?

[Dojs]

So i used this commands to restore my BIG IQ, because when i tried using ticket. No one solution works, so i back to the beginning

[EfrainGonzalez]

Hi Dojs,

I have the same problem ITGerm i just have one doubt, what does this command "clear-rest-storage -l" do? i dont have too much experience on this plataform.

Thanks

[Dojs]

Hi,

it clear all the sync between BIG IP and BIG-IQ

[Hoang_Hung]

Hi  

I have check but I have a question

If i use command :

mv /config/f5-rest-device-id /var/tmp 

clear-rest-storage -l

tmsh save sys config

shutdown -r now

Do you know if i use command it . >>affect system ?

[Dojs]

Restore all the setup of BIG IQ