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Big-IP virtual edition not loading configuration

v2
Nimbostratus
Nimbostratus

Hello.

i have a virtual edition of Big-Ip that is not loading the configuration. am getting the following message on the CLI 

load_config_files[8736]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- Unexpected Error: No user configuration is found. Loading process is aborted.

2023 Feb 6 03:42:41 BIG-IP-01.lab.local load_config_files[8736]: "/usr/bin/tmsh -n -g -a load sys config partitions all base " - failed. -- Unexpected Error: No user configuration is found. Loading process is aborted.

I  tried to load the config manually but its giving the same error:

[admin@BIG-IP-01:INOPERATIVE:Standalone] ~ # tmsh load sys config
Loading system configuration...
/defaults/asm_base.conf
/defaults/config_base.conf
/defaults/ipfix_ie_base.conf
/defaults/ipfix_ie_f5base.conf
/defaults/low_profile_base.conf
/defaults/low_security_base.conf
/defaults/policy_base.conf
/defaults/wam_base.conf
/defaults/analytics_base.conf
/defaults/apm_base.conf
/defaults/apm_oauth_base.conf
/defaults/apm_saml_base.conf
/defaults/app_template_base.conf
/defaults/classification_base.conf
/var/libdata/dpi/conf/classification_update.conf
/defaults/ips_base.conf
/var/libdata/ips/ips_update.conf
/defaults/daemon.conf
/defaults/pem_base.conf
/defaults/profile_base.conf
/defaults/sandbox_base.conf
/defaults/security_base.conf
/defaults/urldb_base.conf
/usr/share/monitors/base_monitors.conf
/defaults/cipher.conf
/defaults/ilx_base.conf
Loading configuration...
Unexpected Error: No user configuration is found. Loading process is aborted.

How can i resolve this without wiping the configuration?

 

 

1 ACCEPTED SOLUTION

Paulius
MVP
MVP

@v2 you might try this article and see if that fixes your issue.

https://support.f5.com/csp/article/K06102918

View solution in original post

5 REPLIES 5

Paulius
MVP
MVP

@v2 you might try this article and see if that fixes your issue.

https://support.f5.com/csp/article/K06102918

v2
Nimbostratus
Nimbostratus

I tried running the fsck as the recommended action but it looks like that tool is not available:

[admin@BIG-IP-01:INOPERATIVE:Standalone] / # fsck -p
fsck from util-linux 2.23.2
[admin@BIG-IP-01:INOPERATIVE:Standalone] / # fsck
fsck from util-linux 2.23.2

 

@v2 What code version are you running on this device?

boneyard
MVP
MVP

You tried the command, but did you check if those three files exist and are not 0 bytes?

/config/bigip_base.conf
/config/bigip_user.conf
/config/bigip.conf

The files were there but with 0 bytes, i also had backup copies of the files, so what i did is to copy the .bak files and replace the .conf files, now the Big-IP has booted prperly.

Thanks.