Bug ID 2504945 issue after upgrade

Hello,

After the recent forced upgrade due to php issues, i run into this Bug ID 2504945.
Funny thing is I cannot find APM client 7.2.7.3, which is supposed to provide the fix, available for download.

Does anyone has any info, or I should open a case?

Hello @Injeyan_Kostas,

I checked the F5 Downloads portal and APM Client 7.2.7.3 is not available there either (see screenshot below).

I’d recommend opening a support case with F5 to get the build.

Note: I used AI to help with the translation.

Best regards

Quiroman81

Thanx @Quiroman81
I had already check downloads.
This why I am saying cannot find it available,

Hello @Injeyan_Kostas,

Understood. The bug tracker lists 7.2.7.3 as the fixed version, but it doesn’t say where to get it, and it isn’t on the Downloads portal yet. In my experience, F5 Support can sometimes provide the build directly, so I’d open a case, reference Bug ID 2504945, and ask for the 7.2.7.3 package or its release date.

In the meantime, the bug’s workaround is to revert to APM Client 7.2.6.2 if possible.

Note: I used AI to help with the translation.

Best regards

Quiroman81

@Quiroman81 there is no way downgrade APM client below default one.
and for 17.5.1.11 default one is 7.2.7.2

Hey @Injeyan_Kostas

Absolutely create a case for the download if you have not done so yet.

Hi, I’m running into the exact same issue. I haven’t opened a support case yet because I had to roll back the upgrade in production for my client. I’m going to set up a lab environment to try to reproduce it. If you’ve already opened a ticket, did support provide any fix or workaround? thank fred

unfortunately I cannot open a case directly to F5 support.

I have done so through another channel but it takes longer. So no response yet.