APM - Portal access - Issue

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1

Hi Guys,

I got the issue with formatting styling of web page.

In web tools I see the deny. Someone can support to fix that case.

Best regards

2

I took some screenshots describing the login process up to the blank page. If that can give an idea of how it behaves.
I got this error

image_345724.png
image_345724.png904Ă—357 16.9 KB

Can I bypass them ?

3

Hello @ASCapi

I noticed there was no response on your post, if you have any update I would like to encourage you to provide that. If you don’t have an update, we can see what options you may have for support to assist you.

-Melissa

4

Hi @Melissa_C

I haven’t found a way to work around this issue yet. We’re still testing and looking for a solution to resolve this issue.

ASCapi

5

If you haven’t done a case with our support team yet I can see if that would be a resource that could assist you. You can send me a direct message with your device serial number and software version if you would like and I can check if that would be available. Or you can visit MyF5 to create a case if you know you have support.

-Melissa

6

Hi @ASCapi ,

Did you resolve this? If not, your best bet is to open a support case and upload your captures and I can check it out and provide a solution.

-Seth