How to get a F5 BIG-IP VE Developer Lab License

I have a lab edition that I purchased in November of last year. It has the same part number as what is being sold on CDW today (F5-BIG-VE-LAB-V13), however when I try to use BIGIP 12.1 I get:

Sep 19 09:18:21 localhost err ql[21932]: 01180006:3: Software version not covered by service agreement service check date 20151102 version date 20160318.

It looks like based on this:

https://support.f5.com/kb/en-us/solutions/public/7000/700/sol7727.html

The latest version I can use is BIGIP 12.0. My colleague has the same problem.

I've validated and the license is still under "warrantee" - does anyone know what one needs to do to be able to use 12.1.x?

Thanks.