F5 Certified Practice Exams
W.Murphy,
I don't recall seeing any emails to the support@ address, our primary support email, but I don't answer all of them so I might have missed it. We have a 72-hour turn around on certification support issues as we do not have 24x7 coverage; however, we normally reply much quicker. F5 product support cannot help you with these systems.
Your account is not locked in any way. Most people experience the username/password issue because they are using their email address to login to ESO, rather than their F5 Candidate ID. Please make sure you are using your F5 Candidate ID as your username when you login and if you continue to have problems, please email us at Support@ and provide as much information as possible, including screen captures if possible.
Cheers,
Ken