F5 Sites
  • F5.com
  • F5 Labs
  • MyF5
  • NGINX
  • Partner Central
  • Education Services Portal (ESP)
Contact
  • Under Attack?
  • F5 Support
  • DevCentral Support
  • F5 Sales
  • NGINX Sales
  • F5 Professional Services
Open Side Menu
Skip to contentBrand Logo
Forums
CrowdSRC
Articles
GroupsEventsSuggestionsHow Do I...?
RegisterSign In
  1. DevCentral
  2. CrowdSRC
  3. CodeShare

BigIP Report Old

Problem this snippet solves: This codeshare has been deprecated due to a hosting platform corruption. I have moved code and conversation to a new record (on the same original URL) https://devcentra...
Updated Dec 08, 2022
Version 2.0
application delivery
devops
iControl
LTM
microsoft powershell with icontrol
Patrik_Jonsson's avatar
Patrik_Jonsson
Icon for MVP rankMVP
Joined January 16, 2009
View Profile
Mathieu_Cerfon1's avatar
Mathieu_Cerfon1
Icon for Altostratus rankAltostratus
May 22, 2020

Hi guys,

 

Strange behavior when trying to upgrade from 5.2.0 to 5.3.1. I got this error when running the script :

"Exception setting "OutputEncoding": "The handle is invalid". Then it crashes.

 

I updated the conf file, I also replaced all the files in the web server root folder...

I used to get this error in 5.2.0 but it never stopped the script. Now the version 5.2.0 isn't running anymore.

 

I don't get it !

 

Any help ?

 

EDIT : it seems that the script isn't crashing. just the output stops after the error (I've all the logs in the logfile).

Now when browsing I have ("The following json files did not load:

Failed object:json/preferences.json

Status code: 404

Reason: Not Found")

The report is empty.

 I checked all the json files in the root folder, it seems that the report gathered correctly all the infos on the F5. Unfortunatly no preferences.json file ! This is obsviously why the web server can't load it.

 

FINAL NOTE : I successfully repared the server by creating preferences.json with an empty "[ ]" content.

It now solved ! Hope this will help somebody

 

Br,

 

M.C.

Help guide the future of your DevCentral Community!

What tools do you use to collaborate? (1min - anonymous)

ABOUT DEVCENTRAL

DevCentral NewsTechnical ForumTechnical ArticlesTechnical CrowdSRCCommunity GuidelinesDevCentral EULAGet a Developer Lab LicenseBecome a DevCentral MVP

RESOURCES

Product DocumentationWhite PapersGlossaryCustomer StoriesWebinarsFree Online CoursesTraining & Certification

SUPPORT

Manage SubscriptionsProfessional ServicesCreate a Service RequestSoftware DownloadsSupport Portal

PARTNERS

Find a Reseller PartnerTechnology AlliancesBecome an F5 PartnerLogin to Partner Central

©2026 F5, Inc. All rights reserved.
TrademarksPoliciesPrivacyCalifornia PrivacyDo Not Sell My Personal Information