7 Steps Checklist before upgrading your F5 BIG-IP
Published Jun 07, 2017
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This is a rather worrying situation, you shouldn't need to perform a full UCS restore when you upgrade your box software to another partition after clicking "Install Configuration" before rebooting and choosing the new Active partition. I'm sure this happened a while ago to me but I believe the "Install Configuration" function was only brought in from 11.5.x my upgrade was from an earlier version, though by default it should always copy the config when booting into the new volume.
Daniel, was this install to a new partition that was empty or did the partition have another version of software installed?...out of interest