Forum Discussion
MSZ_221163
Nimbostratus
NimbostratusWhy Support ID doesn't appear in some cases? Response page not reflected
Response Page is created and tested.
We are able to see the support ID in some cases but specially on mobile we are not able to see them.
we are using ver 13.0.0 HF3
Is there any idea? Why ...
Maz, is the issue on ASM?
Can you give more details on which requests are not going through?
Are the requests not answered or connection reset? Are the requests reaching back end server?