Forum Discussion

MSZ_221163's avatar
MSZ_221163
Icon for Nimbostratus rankNimbostratus
Dec 27, 2017

Why Support ID doesn't appear in some cases? Response page not reflected

Response Page is created and tested. We are able to see the support ID in some cases but specially on mobile we are not able to see them.   we are using ver 13.0.0 HF3   Is there any idea? Why ...
ASM Advanced WAF
BIG-IP
devops
security
  • Srini_87152's avatar
    Srini_87152
    Dec 28, 2017

    Maz, is the issue on ASM?

     

MSZ's avatar
MSZ
Icon for Nimbostratus rankNimbostratus
Dec 28, 2017

No Blocking page. Only Blank screen. I think the default page (Blocking Response) is html. Might be we need to enable AJAX - Response.