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knight_101475's avatar
knight_101475
Icon for Nimbostratus rankNimbostratus
Nov 07, 2008

where can I get the installation log?

where can I get the installation log if I could not install the f5InspectionHost?We have one laptop, it always said "you are not unauthorized to use this service", I found the f5InspectionHost could not be installed, but not know where the error is. If there is some log I could refer, that would be better.
BIG-IP Access Policy Manager (APM)
remote access
security
  • mal_57091's avatar
    mal_57091
    Icon for Nimbostratus rankNimbostratus
    Nov 08, 2008
    Hi There,

     

     

    Check your Windows Event log...generally you can find clues in there. Otherwise all the f5 client logs go into %temp%\logterminal.txt. There are also some other %temp%\f5*.log files that you can look at. When you say you get the error message that you unauthorized...that's coming back from the FirePass right? Not the client? If so you need to find out whats configured in your Prelogon sequence to see why this one laptop can't connect...that info won't be on the client side logs..you'll need to work with your FirePass admin.

     

     

    Cheers,

     

    Mal