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BenJ's avatar
BenJ
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May 28, 2013

v11 - Restored UCS on wrong device - How to reset?

Hi,   Seems I made a bit of a mistake trying to duplicate a configuration from one LTM to another (v11). I created a UCS archive of the original LTM and then restored that on the second LTM. Now...
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BenJ's avatar
BenJ
Icon for Nimbostratus rankNimbostratus
May 28, 2013
Posted By J on 05/27/2013 08:13 PM

 

Did you generate a new dossier? the dossier is based off of the RegKey - if that doesn't work, you might have to have to submit a ticket to have the license revoked and generate a new dossier - that is usually a pretty quick turnaround even with a priority 3 websupport ticket. With the serial number they will validate your using the correct REGKEY as well...

 

 

 

Based on your earlier advice I found an older UCS file and used that. Solved the license problem but disconnected me from the unit :/ Thankfully there was someone on site who could re-key the management IP via the front panel. Thought the UCS wasn't supposed to touch the Management stuff? In any case, I'm back to having a workable unit - and a lesson in making assumptions about how things work!

 

Thanks for your help.